Abdul Rahman
Bolton,Lancashire
Summary
Experienced professional with strong focus on providing exceptional customer service in private hire taxi industry. Capable of ensuring timely and safe journeys through in-depth knowledge of local routes and advanced navigational skills. Committed to maintaining clean and welcoming vehicle environment, while building positive rapport with passengers.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work history
Private hire taxi driver
Uber
Manchester, greater manchester
2022.01 - Current
- Demonstrated knowledge of local routes for efficient journey times.
- Delivered exceptional customer service for positive reviews.
- Adhered strictly to company policies and procedures for consistent quality service.
- Provided punctual transportation services to satisfy customer needs.
- Ensured passenger safety by adhering to all road regulations.
- Assisted passengers with luggage to ensure satisfactory experience.
- Maintained cleanliness of vehicle, enhancing passenger comfort.
- Cleaned vehicle's interior and exterior to meet high presentation standards.
- Selected most appropriate route, accounting for weather and road closures.
sale assistant
KA news Agents
Walkden, Salford
2015.03 - 2022.03
- Improved customer service by efficiently handling queries and complaints.
- Assisted customers with product selection for optimal satisfaction.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Conducted daily inventory checks to manage stock levels accurately.
- Assisted customers in locating specific items to boost satisfaction.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Updated product labelling and pricing to reflect discounts and offers.
- Accepted card, cash and cheque payments in POS register system.
Education
Certificate of Higher Education - accountancy
iftikahr ideal career college
mirpur/ pakistan 2008.03 - 2011.01
Skills
- Knowledge of traffic laws
- Credit card machine operation
- Handling financial transactions
- Bilingual or multilingual
- Passionate commitment
- Patient attitude
- Driving licence holder
- Cash handling accuracy
- Customer Service
- Self motivated
- Mobile apps navigation
Affiliations
- learning new skills
- socialising
- Gardening
Timeline
Private hire taxi driver
Uber
2022.01 - Current
sale assistant
KA news Agents
2015.03 - 2022.03
Certificate of Higher Education - accountancy
iftikahr ideal career college
2008.03 - 2011.01