Abdul Monir
London
Summary
A innovative, motivated and energetic person with ability to build strong working relationships and focus on excellent customer service. I enjoy new challenges and adapt quickly to new environments.Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am looking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
Director of Skip Hire Business
Self employed
Dartford
08.2020 - 03.2022
- Started my own company from scratch and built it up to over £30 thousand pounds a week in sales.
- Selling affordable skip hire, friendly and reliable customer service.
- Services included rubbish removal,house clearances and skip hire
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Drove operational improvements which resulted in savings and improved profit margins.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Funeral Director
Balham and Tooting Mosque
10.2017 - 08.2019
- Arranged funeral/memorial services for grieving families and helped them select funeral and burial details from range of available options that meet their budget.
- This included overseeing all aspect of funeral proceedings such as talking to the family, collecting the body washing it and preparing it for burial
- Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
- I had to lead groups of 8 men and 8 women in completing the body washing of the deceased to a high standard following the correct Islamic teachings
- I working alongside and liaised with a large range of funeral services and cemeteries all around London but very closely with Eternal Gardens.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members and supported grieving loved ones through the difficult time .
Property Caretaker
Balham Mosque
London
08.2012 - 08.2019
- I had to make sure it was up to standards regarding health and safety. This included maintenance of the grounds such as putting up signs, supervision and putting up anti-climb paint to deter any trespassers and general gardening.
- I was the main point if contact for any major issues and also helped organised events whilst liaising with sponsors, donors and charities such as Muslim Aid, Ummah welfare, Alkhair trust foundation, Gaza fund and local mayors.
- Worked flexible hours across night, weekend and holiday shifts.
- Used coordination and planning skills to achieve results according to schedule.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Commercial Cleaner
Chequers
Croydon
01.2015 - 01.2017
- I started doing specialist deep cleanings at various sites eg offices and communal grounds and many other commercial sites.
- I was then promoted to team leader and was able to lead and guide my team members to ensure that we delivered a service that met the needs and expectations of the clients
- Kept building entryway glass clean and polished for professional presentation.
- Cleaned industrial job sites using maximum strength cleaning solutions and equipment for sweeping, mopping and scrubbing floors.
- Adhered to company policies for appearance, thoroughness and facility security.
Education
The London Retail centre. Intensive customer service. Certified First Aider -
Scott Lidgett High School
09.1982 - 07.1987
City and Guilds Part 1 and 2 Leisure and Recreation - undefined
Southwark College
London. Princes Youth business trust - Basic business skills - undefined
The Elephant Enterprise
Skills
Excellent customer serviceundefined
Timeline
Director of Skip Hire Business
Self employed
08.2020 - 03.2022
Funeral Director
Balham and Tooting Mosque
10.2017 - 08.2019
Commercial Cleaner
Chequers
01.2015 - 01.2017
Property Caretaker
Balham Mosque
08.2012 - 08.2019
The London Retail centre. Intensive customer service. Certified First Aider -
Scott Lidgett High School
09.1982 - 07.1987
City and Guilds Part 1 and 2 Leisure and Recreation - undefined
Southwark College
London. Princes Youth business trust - Basic business skills - undefined
The Elephant Enterprise
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