Abdoulaye Sy

• Ensured cleanliness of restaurant area with regular sweeping and wiping.
• Communicated efficiently with fellow team members, fostering a harmonious working environment.
• Remained calm under pressure, ensuring better performance during peak hours.
• Accommodated special dietary requests, enhancing customer dining experience.

• Assisted in organising team activities, fixtures, and training schedules
• Communicated information between committee members, players, and the university union
• Supported administrative tasks and general club management
• Helped coordinate logistics for games and events

Receptionist Course Staff Member Party Host

• Welcomed and checked in guests, ensuring smooth and friendly customer service.
• Handled bookings, inquiries, and payments using the venue’s booking system.
• Managed phone calls and emails professionally, handling refunds, scheduling, etc,.
• Coordinated with other departments (course staff and party hosts) to ensure seamless guest experience.
• Supervised guests on obstacle courses, ensuring safety protocols were followed at all times.
• Delivered safety briefings and demonstrated course elements when needed.
• Provided assistance and motivation to participants of all ages during their time on the course.
• Responded quickly and calmly to minor injuries and incidents, reporting to management as required.
• Set up, inspected, and maintained course equipment daily to ensure operational standards.
• Led birthday parties and group events, creating a fun and memorable experience for children and guests.
• Coordinated party schedules, including course time, food service, and games.
• Managed party rooms: set-up, decorating, serving food and drinks, and post-party clean-up.
• Engaged with children and families in a high-energy environment while ensuring safety and enjoyment.
• Acted as the main point of contact for parents, delivering excellent customer service throughout events.
• Trained new staff in company procedures, operational best practices and computer software.

• Assisted with shop inventory management and completed routine stock taking.
• Supported merchandise sales at a high-football sports weekend event, engaging with customers, and promoting branded clothing.
• Handled cash and card transactions quickly and accurately using a point-of-sale system.
• Helped with stall setup, display arrangement, stock organization, and teardown after the event.
• Provided excellent customer service in a fast-paced environment, answering questions and assisting with sizing and product info.

• Selected and trained as part of an elite youth football development program under professional coaching staff.
• Developed strong discipline, time management, and teamwork skills through daily training, matches, and tournaments.
• Maintained high physical and mental performance in a competitive and structured environment.
• Represented the academy in regional/national matches, learning tactical awareness and resilience.
• Gained valuable experience in professionalism, communication, and goal setting
• Developed public speaking skills and media training.

• Assisted with organising stock and shelving medication
• Helped customers with basic enquiries
• Maintained cleanliness and organisation of the pharmacy
• Supported staff with day-to-day tasks in a busy environment