Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
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Abby Stafford

Portsmouth,United Kingdom

Summary

Dynamic and creative professional with a passion for helping people, known for strong relationship-building skills. Highly organised with a interest in creating travel itineraries in my spare time. Skilled in planning and organisation, analytical skills, early childhood education and environmental science. BSc in Environmental Science from The Open University. Creative and driven by attention to detail. Dependable, with a positive and friendly attitude, approachable and consistently demonstrating excellent attendance and punctuality. Six years experience in delivering exceptional customer service. Adept in meeting targets and working as part of a team.

Overview

14
14
years of professional experience
8
8
years of post-secondary education

Work history

Postal worker

Royal Mail Group
Lincoln, Lincolnshire
12.2019 - Current
  • Prioritised workload effectively to meet all deadlines.
  • Maintained excellent customer service for positive community relations.
  • Cultivated positive relationships with customers.
  • Assisted colleagues during peak times, fostering teamwork.
  • Meticulous attention to detail in sorting.
  • Adhered to strict schedules and routes.
  • Resolved customer complaints in a professional manner, preserving brand reputation.

Early years practitioner

Great Wood Farm Early Years Centre
Grantham, Lincolnshire
09.2018 - 09.2019
  • Implementation of curriculum.
  • Planned activities and outings around developmental needs and interests.
  • Fostered strong parent-child relationships.
  • Accompanied small groups on outings or field trips for enriching practical learning experiences.
  • Team collaboration.

Special education coordinator

Bolton Under5s Preschool
Basingstoke, Hampshire
09.2014 - 09.2018
  • Leadership and staff training.
  • Implemented behavioural management strategies.
  • Led assessment procedures.
  • Managed resources effectively.
  • Advocated for children's needs and rights.
  • Multi agency working.
  • Data-driven progress monitoring.

Sales assistant

Playdays
Basingstoke, Hampshire
12.2011 - 08.2014
  • Managed event schedules efficiently, ensuring timely execution of all planned activities.
  • Ordered stock.
  • Hosted children's parties.
  • Supervised staff.
  • Key holding.

Education

Bachelor of Science - Environmental Science

The Open University
09.2014 - 07.2017

NVQ Level 3 - Early Years Education

BCoT
Basingstoke, Hampshire
09.2013 - 07.2015

GCSEs - English, Maths, Science, IT, Textiles, Art, History

Costello Technology College
Basingstoke, Hampshire
09.2007 - 07.2011

Skills

  • Strong relationship building skills
  • Excellent in written and verbal communication
  • Passionate about travel and tourism
  • Strong ability to coordinate multi-leg domestic and international trips
  • Highly organised
  • Positive and pro-active attitude
  • Dependable with excellent attendance and punctuality record
  • Creative minded

Languages

Swahili
Beginner

Affiliations

  • Planning travel itineraries for myself and family members.
  • Solo travel.
  • Crochet, I have a small business in my spare time.
  • Aerial gymnastics.

Timeline

Postal worker

Royal Mail Group
12.2019 - Current

Early years practitioner

Great Wood Farm Early Years Centre
09.2018 - 09.2019

Special education coordinator

Bolton Under5s Preschool
09.2014 - 09.2018

Bachelor of Science - Environmental Science

The Open University
09.2014 - 07.2017

NVQ Level 3 - Early Years Education

BCoT
09.2013 - 07.2015

Sales assistant

Playdays
12.2011 - 08.2014

GCSEs - English, Maths, Science, IT, Textiles, Art, History

Costello Technology College
09.2007 - 07.2011

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Abby Stafford