Abby Stafford
Portsmouth,United Kingdom
Summary
Dynamic and creative professional with a passion for helping people, known for strong relationship-building skills. Highly organised with a interest in creating travel itineraries in my spare time. Skilled in planning and organisation, analytical skills, early childhood education and environmental science. BSc in Environmental Science from The Open University. Creative and driven by attention to detail. Dependable, with a positive and friendly attitude, approachable and consistently demonstrating excellent attendance and punctuality. Six years experience in delivering exceptional customer service. Adept in meeting targets and working as part of a team.
Overview
14
14
years of professional experience
8
8
years of post-secondary education
Work history
Postal worker
Royal Mail Group
Lincoln, Lincolnshire
2019.12 - Current
- Prioritised workload effectively to meet all deadlines.
- Maintained excellent customer service for positive community relations.
- Cultivated positive relationships with customers.
- Assisted colleagues during peak times, fostering teamwork.
- Meticulous attention to detail in sorting.
- Adhered to strict schedules and routes.
- Resolved customer complaints in a professional manner, preserving brand reputation.
Early years practitioner
Great Wood Farm Early Years Centre
Grantham, Lincolnshire
2018.09 - 2019.09
- Implementation of curriculum.
- Planned activities and outings around developmental needs and interests.
- Fostered strong parent-child relationships.
- Accompanied small groups on outings or field trips for enriching practical learning experiences.
- Team collaboration.
Special education coordinator
Bolton Under5s Preschool
Basingstoke, Hampshire
2014.09 - 2018.09
- Leadership and staff training.
- Implemented behavioural management strategies.
- Led assessment procedures.
- Managed resources effectively.
- Advocated for children's needs and rights.
- Multi agency working.
- Data-driven progress monitoring.
Sales assistant
Playdays
Basingstoke, Hampshire
2011.12 - 2014.08
- Managed event schedules efficiently, ensuring timely execution of all planned activities.
- Ordered stock.
- Hosted children's parties.
- Supervised staff.
- Key holding.
Education
Bachelor of Science - Environmental Science
The Open University
2014.09 - 2017.07
NVQ Level 3 - Early Years Education
BCoT
Basingstoke, Hampshire 2013.09 - 2015.07
GCSEs - English, Maths, Science, IT, Textiles, Art, History
Costello Technology College
Basingstoke, Hampshire 2007.09 - 2011.07
Skills
- Strong relationship building skills
- Excellent in written and verbal communication
- Passionate about travel and tourism
- Strong ability to coordinate multi-leg domestic and international trips
- Highly organised
- Positive and pro-active attitude
- Dependable with excellent attendance and punctuality record
- Creative minded
Languages
Swahili
Beginner
Affiliations
- Planning travel itineraries for myself and family members.
- Solo travel.
- Crochet, I have a small business in my spare time.
- Aerial gymnastics.
Timeline
Postal worker
Royal Mail Group
2019.12 - Current
Early years practitioner
Great Wood Farm Early Years Centre
2018.09 - 2019.09
Special education coordinator
Bolton Under5s Preschool
2014.09 - 2018.09
Bachelor of Science - Environmental Science
The Open University
2014.09 - 2017.07
NVQ Level 3 - Early Years Education
BCoT
2013.09 - 2015.07
Sales assistant
Playdays
2011.12 - 2014.08
GCSEs - English, Maths, Science, IT, Textiles, Art, History
Costello Technology College
2007.09 - 2011.07