Abbigail Lees
Doncaster
Summary
Experienced professional with a strong foundation in medical terminologies, patient confidentiality adherence, and compassionate patient engagement. Demonstrates exceptional resilience in high-stress scenarios, coupled with proven expertise in healthcare leadership and interdisciplinary collaboration. Skilled in monitoring and ensuring consistency in achieving KPI targets, providing guidance and management, and maintaining compliance with professional standards. Adept at empathetic listening, client care, business development, and branding while excelling in organisation and multi-tasking. Committed to fostering excellence in patient care through person-centred experience and a dedication to professional growth. Now looking to take on a new role using my transferable skills.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work history
Advanced Aesthetics Practitioner/Company Director
AL Aesthetics
South Yorkshire
2020.01 - Current
- Developed individualised treatment plans, improving patient outcomes.
- Contributed significantly to research studies through diligent data collection processes.
- Provided compassionate care for patients, resulting in high satisfaction rates.
- Maintained patient confidentiality by adhering to GDPR.
- Directing business operations.
- Overseeing compliance, safety and client retention.
- Showcased excellent problem-solving abilities whilst managing unexpected medical emergencies.
- Safeguarded patient privacy, handling sensitive medical data with discretion and adherence to established confidentiality requirements.
- Communicated with patients to obtain medical history and discuss current symptoms and conditions.
- Built positive rapport with patients and healthcare teams, supporting continuum of care.
Model
Freelance
, UK and Overseas
2018.01 - Current
- Enhanced visual appeal of product lines with meticulous attention to posture, movement and facial expression during photo shoots.
- Achieved stunning visuals by adapting poses and expressions under various lighting conditions during editorial shoots.
- Demonstrated versatility in modelling a variety of styles from casual wear to couture gowns for diverse audiences.
- Maintained a professional portfolio of work, including print and live performances.
- Worked closely with makeup artists to achieve the desired look for photo shoots, resulting in striking imagery.
- Exhibited professionalism whilst dealing with tight schedules, last-minute changes and long hours common in the modelling industry.
Advanced Aesthetics Practitioner
Rejuvaskin
Bradford, West Yorkshire
2022.01 - 2023.01
- Kept up-to-date with the latest industry trends by attending relevant training courses and seminars.
- Conducted comprehensive patient assessments, ensuring accurate and safe treatment.
- Managed complex caseloads efficiently whilst maintaining high-quality care standards.
- Demonstrated excellent clinical skills in a variety of settings, enhancing professional competence and versatility.
Company Director/Model
IKA Academy
, UK and Overseas
2021.01 - 2023.01
- Optimised financial performance with rigorous cost control measures.
- Achieved sustainable growth by fostering an inclusive work culture.
- Delivered training programmes enhancing employee skillsets.
- Orchestrated change management processes, ensuring smooth transitions during restructuring periods.
Locum Accuracy Checking Pharmacy Technician
Sensible Staffing
, UK
2018.01 - 2020.01
- Prepared prescriptions to ensure prompt customer service.
- Verified accuracy of prescriptions after dispensing, guaranteeing patient safety.
- Ensured safe medication distribution with meticulous attention to detail.
- Maintained a clean work environment, promoting compliance with health and safety regulations.
- Organised inventory for effective stock management.
- Dealt with prescription queries, improving patient care quality.
- Achieved improved patient understanding by accurately explaining prescription details and potential side effects.
- Provided exceptional customer service for increased client satisfaction.
Accuracy Checking Pharmacy Technician
Boots
Doncaster, South Yorkshire
2017.01 - 2018.01
- Ensured safe medication distribution with meticulous attention to detail.
- Assisted pharmacists, enhancing efficiency in the pharmacy.
- Provided exceptional customer service for increased client satisfaction.
- Achieved improved patient understanding by accurately explaining prescription details and potential side effects.
- Verified accuracy of prescriptions before dispensing, guaranteeing patient safety.
- Conducted over-the-counter sales, providing customers with necessary products quickly.
- Provided healthcare advice for minor ailments and conditions.
- Maintained knowledge of current pharmaceutical advancements through ongoing professional development.
- Liaised with healthcare providers for seamless coordination of prescriptions.
- Dealt with prescription queries, improving patient care quality.
- Updated patient records meticulously, safeguarding against errors or misinformation.
- Managed supplier relationships to secure the timely delivery of medications.
- Maintained proper drug storage procedures, registries and records for controlled drugs.
- Processed repeat prescription requests for a large patient base.
- Communicated with prescribers to verify medication dosages, repeat prescription authorisation and patient information.
- Followed legal and professional standards, maintaining the best possible compliance with applicable regulations.
Pharmacy Apprenticeship to Pharmacy Technician
McGill's Pharmacy
Doncaster, South Yorkshire
2012.01 - 2017.01
- Enhanced team collaboration by communicating effectively with colleagues and supervisors.
- Provided healthcare advice for minor ailments and conditions.
- Organised inventory for effective stock management.
- Verified accuracy of prescriptions before dispensing, guaranteeing patient safety.
Education
Advanced Aesthetics & Botulinum Toxin
Empire Aesthetics & Training Academy
Cheshire 2020.01 - 2020.01
NVQ Level 4 - Anatomy & Physiology
Face Envy Training
2020.01 - 2020.01
Accuracy Checking
Buttercups Ltd
2017.01 - 2017.01
Btec Level 3 - Pharmaceutical Science
Buttercups Ltd
2016.01 - 2017.01
NVQ Level 3 - Pharmacy Service Skills
Buttercups Ltd
2016.01 - 2017.01
Level 2 - Safeguarding Children and Vulnerable Adults
CPPE
2016.12 - 2016.12
Skills
- Medical terminologies understanding
- Resilience in high-stress scenarios
- Patient confidentiality adherence
- Healthcare leadership
- Compassionate patient engagement
- Interdisciplinary collaboration
- Empathetic listening
- Accuracy checking experience (historical)
- Monitor and ensure consistency in reaching KPI targets
- Client care and consultation
- Business development and branding
- Organisation and multi-tasking
- Providing guidance and management
- Compliance and professional standards awareness
Timeline
Advanced Aesthetics Practitioner
Rejuvaskin
2022.01 - 2023.01
Company Director/Model
IKA Academy
2021.01 - 2023.01
Advanced Aesthetics Practitioner/Company Director
AL Aesthetics
2020.01 - Current
Advanced Aesthetics & Botulinum Toxin
Empire Aesthetics & Training Academy
2020.01 - 2020.01
NVQ Level 4 - Anatomy & Physiology
Face Envy Training
2020.01 - 2020.01
Model
Freelance
2018.01 - Current
Locum Accuracy Checking Pharmacy Technician
Sensible Staffing
2018.01 - 2020.01
Accuracy Checking Pharmacy Technician
Boots
2017.01 - 2018.01
Accuracy Checking
Buttercups Ltd
2017.01 - 2017.01
Level 2 - Safeguarding Children and Vulnerable Adults
CPPE
2016.12 - 2016.12
Btec Level 3 - Pharmaceutical Science
Buttercups Ltd
2016.01 - 2017.01
NVQ Level 3 - Pharmacy Service Skills
Buttercups Ltd
2016.01 - 2017.01
Pharmacy Apprenticeship to Pharmacy Technician
McGill's Pharmacy
2012.01 - 2017.01