Abbie Little
Chelmsford,Essex
Summary
Dedicated individual focused on creating welcoming environments for guests. Combines energetic personality with a strong work ethic to excel in high-pressure situations. Skilled in time management and adept at handling multiple tasks simultaneously. Proficient in food safety processes and customer service, ready to contribute to a dynamic team.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work history
Server
Robinsons fish and chip shop
Chelmsford, Essex
05.2024 - Current
- Delivered impeccable service for enhanced dining experiences.
- Worked efficiently under pressure during peak hours for seamless operations.
- Collaborated closely with kitchen staff to manage dietary requirements of customers.
- Followed strict hygiene standards to maintain cleanliness in food handling areas.
- Upheld friendly demeanour whilst managing multiple orders simultaneously.
- Effectively coordinate packaging of deliveries to ensure accuracy and timeliness for customers.
- Handled cash transactions, guaranteeing accurate bill payments.
- Managed high-volume orders to ensure timely delivery of meals.
- Demonstrated menu knowledge to assist patrons in meal selections.
Volunteer teaching assistant
Mildmay Primary School
Chelmsford, Essex
10.2023 - 07.2024
- Demonstrated patience whilst dealing with challenging situations for maintaining a harmonious classroom environment.
- Mentored pupils having trouble adjusting providing guidance that eased their transition into new classes.
- Encouraged student participation in class activities, leading to increased engagement and enthusiasm for learning.
- Fostered positive learning environment through effective classroom management techniques.
- Helped maintain up-to-date student records adhering strictly to data protection laws.
- Kept workspace area clean to maintain cleanliness and quality standards.
- Collaborated with teachers to plan and coordinate lesson activities, enhancing curriculum delivery.
Barista
Bakers + Baristas
Chelmsford, Essex
07.2023 - 06.2024
- Performed cash handling duties accurately to maintain financial integrity.
- Delivered exceptional service to customers for their enjoyment and comfort.
- Demonstrated proficiency in operating espresso machines with precision and care.
- Upheld excellent relationships with regular clients fostering loyalty and repeat business.
- Maintained cleanliness of the café area whilst preparing orders.
- Trained new staff members on café operations, fostering teamwork and consistency.
- Implemented hygiene standards throughout café premises for public health safety compliance.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
Education
A-Levels - BTEC business
Moulsham High School
Chelmsford, Essex 09.2023 - 06.2025
A-Levels - Photography
Moulsham High School
Chelmsford, Essex 09.2023 - 06.2025
GCSEs - Maths, English
Moulsham High School
Chelmsford, Essex 09.2022 - 07.2023
Skills
- Flexible schedule availability
- Restaurant cleanliness maintenance
- High-Speed service delivery
- Hospitality industry experience
- Time management efficiency
- Handling difficult customers
- Cash handling
- Customer Service
- Sales techniques
References
References available upon request.
Timeline
Server
Robinsons fish and chip shop
05.2024 - Current
Volunteer teaching assistant
Mildmay Primary School
10.2023 - 07.2024
A-Levels - BTEC business
Moulsham High School
09.2023 - 06.2025
A-Levels - Photography
Moulsham High School
09.2023 - 06.2025
Barista
Bakers + Baristas
07.2023 - 06.2024
GCSEs - Maths, English
Moulsham High School
09.2022 - 07.2023