Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Abbie Heys

Chorley,Lancashire

Summary

Caring and supportive person committed to creating motivating and inspiring learning environments. Creative, innovative and approachable person. Proven success using visual aids and displays to increase engagement and understanding of various subjects.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

6
6
years of professional experience
2
2
years of post-secondary education

Work history

Camp counsellor

Camp America
Philadelphia, United States of America
06.2025 - 08.2025
  • Ensured cleanliness and hygiene standards were met, contributing to a healthy camping experience.
  • Inspired self-confidence in children through leadership training sessions.
  • Managed conflicts amongst campers for a harmonious environment at the campsite.
  • Oversaw camper safety during adventurous activities, ensuring no harm came to any child.
  • Developed strong communication skills by interacting with diverse group of campers.
  • Maintained discipline and decorum at the campground, ensuring an organised experience for all involved.
  • Handled administrative duties diligently; ensured smooth operation of daily routines.
  • Built team spirit amongst campers through various group activities.
  • Inspired positive behaviour, acting as an ambassador and role model.

General sales assistant

Matalan
Bamber Bridge, Lancashire
11.2023 - 06.2025
  • Collaborated with team members to meet daily sales targets.
  • Resolved customer complaints effectively, promoting positive brand image.
  • Maintained a clean and organised sales floor to improve shopping experience.
  • Offered additional products at the point of sale, enhancing overall revenue.
  • Deep cleaned shopfloor to uphold strong hygiene and presentation standards.
  • Operated POS with accuracy and precision, balancing tills with excellent cash handling.
  • Assisted in the preparation of sales reports to evaluate performance metrics.

Front of house team member

Malthouse pub and restaurant
Whittle-Le-Woods, Lancashire
07.2023 - 10.2024
  • Communicated effectively with kitchen staff to ensure timely delivery of meals.
  • Checked guest satisfaction regularly, addressing any issues promptly.
  • Established rapport with regular diners, fostering a loyal client base.
  • Balanced the needs of multiple tables whilst maintaining top-quality customer service.
  • Handled complaints effectively, resulting in increased customer satisfaction.
  • Contributed to team success by maintaining cleanliness and organisation in work areas.
  • Operated POS systems effectively, accurately processing numerous customer bill payments.

Hairdressing assistant

Sarah Heys Hair
Chorley, Lancashire
11.2019 - 09.2022
  • Boosted customer retention with excellent aftercare advice on hair maintenance and product usage.
  • Enhanced client satisfaction by providing exceptional hair washing and conditioning services.
  • Contributed to positive team atmosphere through open communication and collaboration.
  • Promoted salon products for increased sales revenue.
  • Strengthened relationships with clients through friendly conversation during appointments.
  • Improved overall efficiency of salon by keeping all styling stations stocked with essential supplies at all times.

Education

Certificate of Higher Education - Health and Social Care

Runshaw College
Leyland
09.2021 - 07.2022

Diploma of Higher Education - Primary Teaching with QTS

Edge Hill University
Ormskirk
09.2023 - 05.2025

Skills

  • Behavioural intervention techniques
  • Adaptable teaching styles
  • Parent-Teacher meeting organisation
  • Standardised testing preparation
  • Effective feedback
  • Classroom technology use
  • Patience and resilience
  • Strong empathy
  • Pedagogical theory
  • Positive reinforcement strategies

Affiliations

Growing up, I played netball with genuine passion—it wasn't just a sport, it was where I learned the power of teamwork, resilience, and strategic thinking. Whether I was defending the post or driving the ball down the court, I thrived on collaboration and quick decision-making.


Timeline

Camp counsellor

Camp America
06.2025 - 08.2025

General sales assistant

Matalan
11.2023 - 06.2025

Diploma of Higher Education - Primary Teaching with QTS

Edge Hill University
09.2023 - 05.2025

Front of house team member

Malthouse pub and restaurant
07.2023 - 10.2024

Certificate of Higher Education - Health and Social Care

Runshaw College
09.2021 - 07.2022

Hairdressing assistant

Sarah Heys Hair
11.2019 - 09.2022
Abbie Heys