Abbie Dunlop
St Albans
Summary
A determined and highly motivated individual who takes initiative, learns quickly and consistently seeks opportunities to grow. Experienced project manager with focus on delivering complex projects within scope, time, and budget. Proven capability to lead cross-functional teams, streamline processes, and drive project success through strong communication and problem-solving skills. Adept at managing stakeholder expectations and mitigating risks to ensure project alignment with business objectives. Recognised through a nomination for the BBC News Rising Star Award 2025.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
Work history
Project Manager
BBC News
London, UK
2022.09 - 2026.03
- Operating as an Acting Project Manager while undertaking a Degree Apprenticeship
- Led a range of strategic projects across risk management, sustainability, international compliance and AI adoption, delivering measurable operational and organisational improvements.
- Successfully managed full project lifecycles from initiation through to closure, including planning, stakeholder engagement, RAID management, delivery oversight and benefits realisation.
- Contributed to major sustainability initiatives, supporting supplier engagement, evaluation processes and collaboration with subject‑matter specialists.
- Demonstrated strong stakeholder management, working effectively with senior leaders, SMEs, cross‑functional teams and external partners to drive progress, resolve issues and maintain alignment.
- Produced high‑quality project documentation, reports and governance materials, including detailed project plans, RAID logs, steering updates and milestone reporting.
Waitress/Bar Staff
Bellacino's Italian restaurant
St Albans, UK
2021.09 - 2022.08
- Delivered a high standard of customer service, ensuring a positive experience for all guests.
- Managed responsibilities independently during quieter periods while collaborating effectively with colleagues during busy shifts.
- Built strong communication, organisation and multitasking skills in a fast‑paced environment.
Supermarket Assistant
Waitrose & Partners
Harpenden, UK
2020.09 - 2021.09
- Supported customers with enquiries, resolving issues and ensuring a positive experience across the shop floor, help desk and checkouts.
- Developed strong communication and customer service skills while working in a fast‑paced environment.
- Recognised for delivering consistently high‑quality service by both customers and colleagues.
Riding helper
RDA
2018.11 - 2019.04
- Supported disabled children during riding sessions, ensuring safety procedures were followed at all times.
- Provided assistance to riders and their families, helping to create a positive and inclusive experience.
- Developed early customer‑service and people‑support skills that informed later roles in hospitality, retail and project work.
Education
Bachelor's degree - Project Management
University of Cumbria
2022.09 - 2026.04
BSL Level 1 - Sign Language
British Sign Language School
2016.09 - 2017.09
A-Level or equivalent - English literature, Business economics, Spanish
Beaumont school
St Albans 2020.09 - 2022.06
GCSE or equivalent - English literature, English Language, Biology, Chemistry, Physics, Mathematics, History, Business, Spanish, Sociology
St Albans Girls school
St Albans 2017.09 - 2020.06
Project Management Qualification - Project Management
Association For Project Management
2024.02 - 2024.07
Skills
- Project management
- Project Planning & Scheduling
- Risk & Issue Management
- Governance & Reporting
- Problem‑Solving
- Organisation & Time Management
- Attention to Detail
- Multitasking
- Customer Service
- Stakeholder Management
- Cross‑functional Collaboration
- Microsoft 365 / Copilot
- Data Organisation & Analysis
Timeline
Project Management Qualification - Project Management
Association For Project Management
2024.02 - 2024.07
Bachelor's degree - Project Management
University of Cumbria
2022.09 - 2026.04
Project Manager
BBC News
2022.09 - 2026.03
Waitress/Bar Staff
Bellacino's Italian restaurant
2021.09 - 2022.08
A-Level or equivalent - English literature, Business economics, Spanish
Beaumont school
2020.09 - 2022.06
Supermarket Assistant
Waitrose & Partners
2020.09 - 2021.09
Riding helper
RDA
2018.11 - 2019.04
GCSE or equivalent - English literature, English Language, Biology, Chemistry, Physics, Mathematics, History, Business, Spanish, Sociology
St Albans Girls school
2017.09 - 2020.06
BSL Level 1 - Sign Language
British Sign Language School
2016.09 - 2017.09