Abbie Ambrose
Sawbridgeworth,Hertfordshire
Summary
Reliable and motivated university student with strong experience in customer service, sales, and hospitality. Skilled at working efficiently under pressure, communicating clearly, and adapting quickly to new roles. Proven leadership and teamwork abilities, combined with a proactive attitude and a commitment to delivering excellent customer experiences. Looking to bring enthusiasm and a strong work ethic to a dynamic role in a fast-paced environment.
Overview
3
3
years of professional experience
Work history
Shot Seller
Effervescent Agency
Hertford, Hertfordshire
12.2023 - 05.2024
- Showed persuasive sales techniques to drive revenue while maintaining a friendly, approachable manner.
- Handled cash and card payments accurately in a fast-paced nightlife environment.
- Adapted quickly to different customer needs and maintained a positive attitude during busy shifts.
- Confidently approached and engaged customers on the street, distributing promotional flyers and encouraging venue attendance.
Team Member
Nando's
Bishop's Stortford, Hertfordshire
02.2022 - 11.2022
- Worked flexibly across both back and front of house, adapting quickly to different roles as needed by the team.
- Prepared and plated food accurately and efficiently, maintaining high standards of hygiene and presentation during busy service periods.
- Provided friendly, attentive customer service, handling orders and resolving queries to ensure a positive dining experience.
- Trained and supported new colleagues, creating a welcoming environment while setting high standards.
Pizza Chef
Campana Pizza
Sawbridgeworth, Hertfordshire
06.2021 - 01.2022
- Delivered high-quality, consistent food while maintaining excellent hygiene standards.
- Worked under pressure efficiently during busy periods, ensuring uninterrupted service.
- Showcased creativity in designing seasonal specials which became popular choices among diners.
- Managed stock ordering and inventory, ensuring seamless kitchen operations while reducing waste and controlling costs.
- Responsible for opening and closing the premises, showing reliability and maturity beyond age.
Education
Bsc (Hons) Psychology (Expected 2:1) -
University of East Anglia
Norwich 09/2023 -
A-Levels -
Herts and Essex High School and Science College
Bishop's Stortford, Hertfordshire 09/2021 - 05/2023
GCSEs -
St Mary's Catholic School
Bishop's Stortford, Hertfordshire 09/2016 - 05/2021
Skills
- Strong communication and interpersonal skills across diverse audiences
- Calm and effective under pressure in fast-paced environments
- Proven sales and upselling ability in commission-based roles
- Quick learner, adaptable, and versatile in new responsibilities
- Creative problem solver with experience in product development and partnership building
- Leadership and team building
Timeline
Shot Seller
Effervescent Agency
12.2023 - 05.2024
Team Member
Nando's
02.2022 - 11.2022
Pizza Chef
Campana Pizza
06.2021 - 01.2022
Bsc (Hons) Psychology (Expected 2:1) -
University of East Anglia
09/2023 -
A-Levels -
Herts and Essex High School and Science College
09/2021 - 05/2023
GCSEs -
St Mary's Catholic School
09/2016 - 05/2021
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