AASIYA FIROZ
Watford,Hertfordshire
Summary
Experienced healthcare professional specialising in infection prevention, preventative healthcare, and palliative care. Implements infection control protocols and ensures compliance with health standards, prioritising patient safety. Contributes to comprehensive patient care through skills in dementia awareness, mobility assistance, and basic life support. Promotes health literacy and maintains accurate records, providing compassionate support for individuals with disabilities and incontinence needs.
Overview
3
3
years of professional experience
Work history
Healthcare support worker
Kind solutions
Watford, Hertfordshire
2025.03 - 2026.07
- Administered medication according to instructions from qualified professionals.
- Assisted in mobility exercises, promoting physical strength and supporting recovery of patients.
- Acted as liaison between healthcare team members, improving communication and collaboration.
- Facilitated social activities for patients, enhancing their morale and overall wellbeing.
Team member
Tim Hortons
Watford, Hertfordshire
2024.09 - 2025.10
- Resolved conflicts with difficult customers, improving customer satisfaction.
- Delivered exceptional customer service, reinforcing business reputation.
- Conveyed product information effectively to customers, promoting sales.
- Implemented recycling initiatives, minimising waste and promoting sustainability.
Health care assistant
We care 24/7
Portsmouth, Hampshire
2023.02 - 2024.04
- Maintained detailed records of patient progress to support medical staff in effective treatment planning.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Managed challenging behavior of dementia-affected individuals with empathy and de-escalation techniques.
- Promoted health campaigns among patients by distributing literature and clearly explaining key messages to enhance understanding.
Education
Master of Arts - Applied linguistics and tesol
University of Portsmouth
PortsmouthSkills
- Infection control practices
- Infection prevention and control
- Infection Control
- Infection control protocol
- Preventative healthcare
- Palliative care experience
- Incontinence support
- Disability support
- Mobility assistance
- Manual handling training
- Basic life support
- Dementia awareness
- Health literacy
- Confidentiality maintenance
- Hazardous waste disposal
REFERENCES
References available upon request.
HOBBIES AND INTERESTS
Reading
Timeline
Healthcare support worker
Kind solutions
2025.03 - 2026.07
Team member
Tim Hortons
2024.09 - 2025.10
Health care assistant
We care 24/7
2023.02 - 2024.04
Master of Arts - Applied linguistics and tesol
University of Portsmouth