HILDA PADZORONDORA
Hertfordshire
Summary
Dedicated healthcare professional with extensive skills in personal care assistance, infection control practices, and palliative care. Proficient in healthcare software and adept at comforting distressed patients and communicating with non-verbal individuals. Demonstrates strong teamwork capabilities while effectively using initiative to ensure patient wellbeing through preventative healthcare and nutrition monitoring. Committed to promoting health literacy and maintaining confidentiality, with expertise in medication administration, patient lifting techniques, and behavioural management. Career goals include advancing community integration and disability support through compassionate care.
Overview
3
3
years of professional experience
Work history
Healthcare support worker
DAHLIA
St Albans, Hertfordshire
2023.08 - Current
- Provided emotional support for patients and their families during difficult times.
- Attended mandatory training courses on regular basis to keep skills updated.
- Communicated sensitively with patients whilst respecting privacy and dignity at all times.
- Maintained a clean, safe environment for all patients.
- Assisted medical staff with routine clinical procedures, enhancing efficiency.
- Enabled better understanding between healthcare team members by acting as a liaison between them.
- Improved patient comfort by assisting with daily personal hygiene tasks.
- Ensured timely delivery of meals and refreshments, maintaining hydration levels of patients.
- Documented patient observations accurately for healthcare team's reference.
- Monitored vital signs of patients under supervision of registered nurse, ensuring well-being.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained strict confidentiality of information regarding patients.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Accompanied client to medical or dental appointments, grocery and errands.
- Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
Care Assistant
Abbotscare limited, UK
2023.06 - 2026.04
Care Assistant
Eastview Medical Centre, Zimbabwe
2023.01 - 2023.06
- Administered medication to patients, ensuring proper health management.
- Responded promptly to emergency situations, ensuring safety of all residents.
- Provided emotional support to patients, improving their mental wellbeing.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Delivered excellent customer service by addressing concerns of patients' families.
- Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
- Maintained a calm demeanor during crisis situations thus providing reassurance to both the residents and their families.
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
Health Correspondent
Zimbabwe Broadcasting Corporation
2023.01 - 2023.03
Education
Care Certificate - Diploma In Health and Social Care Management and Leadership LEVEL 5
Cambridge Management and Leadership School
United Kingdom 2026.01 -
BA degree - Media Studies
Zimbabwe Open University
Skills
- Willing to do personal care tasks (washing, toileting, etc)
- Able to follow instructions and procedures
- Able to work in a team but use their own initiative
- Caring, kind, cheerful and friendly
- Good communication and observational skills
- Infection control practices
- Palliative care experience
- Comforting distressed patients
- Communicating with non-verbal patients
- Preventative healthcare
- Nutrition monitoring
- Health literacy promotion
- Incontinence support
- Personal care assistance
- Basic life support
- Infection prevention and control
- Medication Administration
- Patient lifting techniques
- Infection control protocol
- Patient health checks
- Meal and drink service
- Patient washing and bathing
- Confidentiality maintenance
- Manual handling training
- Patient wellbeing checks
- Behavioural Management
- Community integration
- Disability support
- Hoist operation
References
- Jane, Munyonga, Manager, Jane@abbotscare.com, +44 7758 395320, Abbotscare limited, UK
- Albert, Chekayi, Director News and Current Affairs, +263772304254, Zimbabwe Broadcasting Corporation, Harare, Zimbabwe
- Johannes, Marisa, Dr., drmarisa@gmail.com, +263772859391, Eastview Clinic, Harare, Zimbabwe
Key responsibilities
- Wash and dress patients
- Make beds
- Serve meals and help to feed patients
- Monitor patients' conditions by taking temperatures, pulse, respirations and weight
- Foster self-dependence among patients
- Provide companionship and making patients comfortable
- Assisting with clinical duties
Notable successes
- Took care of Mrs Margaret Katanganda (Zimbabwe), who had an elbow fracture which led to permanent disability.
- Cared for 68-year old Mrs Junior Murapa (Zimbabwe), who had cervical cancer, diabetes and high blood pressure and went through successful operation.
Affiliations
- Travelling
- reading
Languages
English
Fluent
References
References available upon request.
Timeline
Care Certificate - Diploma In Health and Social Care Management and Leadership LEVEL 5
Cambridge Management and Leadership School
2026.01 -
Healthcare support worker
DAHLIA
2023.08 - Current
Care Assistant
Abbotscare limited, UK
2023.06 - 2026.04
Care Assistant
Eastview Medical Centre, Zimbabwe
2023.01 - 2023.06
Health Correspondent
Zimbabwe Broadcasting Corporation
2023.01 - 2023.03
BA degree - Media Studies
Zimbabwe Open University