Aarav Mathrani

To support the store manager and other colleagues by keeping up to date with the daily tasks assigned, ensuring maximum sales and profitability.

Responsibilities:

• To provide exceptional customer service by assisting and serving customers.
• Supported the store manager with tagging, sorting and handing donated items.
• I had to operate on the tills and handle cash transactions, facilitating smooth transactions.
• Organised donations of clothes, shoes, electronics, toys and other accessories into saleable stocks, to raise charity funds.

To serve alcoholic and non-alcoholic beverages while engaging with customers to enhance customer experience.

Responsibilities:

• To work on the tills and handle transactions accurately and effectively.
• Serving drinks to the correct customers in a timely and professional manner.
• Maintain cleanliness and organisation behind the bars at all times.
• Create a welcoming and satisfying experience for customers.

To provide housekeeping services at a highly-ranked hotel to ensure that the rooms are impeccably clean and presentable ready for the guests to stay in, overall focusing on meeting high hospitality demands. Responsibilities:

• To perform basic routines such as changing the bin liners, cleaning the bathrooms and restocking the amenities.
• Vacuumed and dusted rooms across the hotel, ensuring cleanliness standards are met.
• Responding to guest requests for additional service or supplies.
• Safely handling chemicals while adhering to the hotel's health and safety protocols.