Aaliyah Sadiq

• Prepared and assembled dumpling products in line with company recipes, portion control, and quality standards
• Operated food production equipment safely within a fast-paced production environment
• Followed strict food hygiene, health & safety, and HACCP procedures
• Completed production, temperature, cleaning, and quality control records accurately
• Carried out quality checks to ensure products met appearance, weight, and freshness standards
• Maintained a clean and organised workstation and supported packing, labelling, and storage of products
• Worked collaboratively with team members to meet daily production targets

• Provided friendly, knowledgeable service by actively listening to customers, understanding their needs, and offering suitable product solutions.
• Handled transactions, refunds, and queries accurately, remaining calm and approachable when resolving customer concerns.
• Supported store presentation by restocking shelves and maintaining clean, organised environment to enhance customer journey.
• Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
• Remained calm under pressure throughout customer complaints, delivering positive, professional resolutions.

Nursery - Early Montessori Preschool

Supporting staff with play activities, snack times, and maintaining a safe, engaging environment for young children.

Mosque - Charity

Volunteered at local mosque events, assisting with community fundraising, organising donations, and supporting event setup and coordination.

Mentoring

Mentored school students in maths, providing one-on-one support to improve understanding, build confidence, and develop problem-solving skills.