Aakash Ramani
City of London,united kingdom
Summary
Dedicated and customer-oriented individual with 1 year of experience in menswear retail. Skilled in providing personalized fashion advice, assisting customers with product selection, and handling transactions efficiently. Adept at delivering high-quality service to enhance the customer experience and drive sales.
Overview
1
1
year of professional experience
Work History
Customer Assistant - Warehouse
Warehouse Operative
City of London, United Kingdom
06.2023 - Current
- Handled cash and card payments with accuracy.
- Advised customers on availability, pricing and location of products.
- Provided fast checkout service with high levels of customer care and transaction speed.
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
- Multi-tasked to keep customer service levels at optimal capacity at peak times.
- Maintained spotlessly clean sales floors, organising merchandise for visually-appealing displays.
- Performed daily opening and closing functions and inventory management.
Education
Master of Science - Coumputer Science
Ravensbourne University London
London 01.2024 -
Bachelor of Science - Computer Engineering
Sal Engineering & Technical Institute
India 01.2020 - 01.2023
Skills
- Product knowledge in menswear (suits, casual wear, accessories)
- Excellent customer service and communication skills
- Upselling and cross-selling techniques
- Handling customer queries, complaints, and returns
- Visual merchandising and product presentation
- Team collaboration and time management
Timeline
Master of Science - Coumputer Science
Ravensbourne University London
01.2024 -
Customer Assistant - Warehouse
Warehouse Operative
06.2023 - Current
Bachelor of Science - Computer Engineering
Sal Engineering & Technical Institute
01.2020 - 01.2023
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