Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aadam Farraz

Peterborough

Summary

I Am an Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

I have experience and an excellent reputation for resolving problems and improving customer satisfaction.


Retail professional with knowledge and enjoys helping customers find to the best of my ability to ensure they receive the best possible service I can provide.


I am someone who works hard on my own or as a team and I am someone who shows good and positive organisation skills to the best of my ability.

Overview

5
5
years of post-secondary education
1
1
Language

Work History

Customer Service Assistant

DSL
Peterborough, PTE
03.2018 - 03.2018
  • Offered basic technical support for clients on wide range of company products.
  • Described products to customers and how best to care for merchandise.
  • Answered customer questions about product availability and shipment times.
  • Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction [Number]%.
  • Delivered excellent customer service, resulting in consistent [Number]% customer satisfaction rating.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Education

GCSE Grade 5 - English language

Thomas Deacon Academy
Peterborough
09.2015 - 08.2020

GCSE Grade 5 - Maths

Thomas Deacon Academy
Peterborough, PTE
08.2015 - 08.2020

Gcse Merit - IT

Thomas Deacon Academy
Peterborough
09.2015 - 08.2020

GCSE Grade 5 - Business

Thomas Deacon Academy
Peterborough, PTE
09.2015 - 08.2020

Certificate - Motor vehicle level 1 pass

Thomas Deacon Academy
Peterborough
09.2020 - 04.2021

GCSE 5 - History

Thomas Deacon Academy
Peterborough, PTE
09.2015 - 09.2020

Skills

Technical Support

undefined

Timeline

Certificate - Motor vehicle level 1 pass

Thomas Deacon Academy
09.2020 - 04.2021

Customer Service Assistant

DSL
03.2018 - 03.2018

GCSE Grade 5 - English language

Thomas Deacon Academy
09.2015 - 08.2020

Gcse Merit - IT

Thomas Deacon Academy
09.2015 - 08.2020

GCSE Grade 5 - Business

Thomas Deacon Academy
09.2015 - 08.2020

GCSE 5 - History

Thomas Deacon Academy
09.2015 - 09.2020

GCSE Grade 5 - Maths

Thomas Deacon Academy
08.2015 - 08.2020
Aadam Farraz