CHARLES AGU
London
Summary
Multi-faceted Logistics Specialist with solid history of streamlining operations and trimming cost. Reliable and results-driven supply chain manager delivering stellar aptitude for organization, superb people skills and reputation for utmost integrity. Eager to increase productivity and client satisfaction. Demonstrated success in working with vendors, customers and team members to meet tight schedule demands. Skilled at handling internal organization and inventory counts, resolving customer problems and working with suppliers to achieve objectives. I am open to relocation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales and Logistics Specialist
A-Z Petroleum Products Limited
2016.02 - 2018.03
- Developed and implemented strategic sales action plan
- Built very strong business relationship with assigned representatives of customers and achieved organizational sales targets in record time
- Collected reports of daily, weekly and monthly sales and communicated same to higher authority
- Developed and implemented new sales strategies to capture new territories
- Gathered market reactions, competitors' activities, and customers feedback and reported same to higher authority
- Raised sales order
- Registered picking list
- Posted packing slip
- Ensured goods are in good condition and also identified and separated damaged incoming stocks which helped in reducing loss by up to 15%
- Kept stocks records
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Tracked and managed transfer paperwork such as packing lists.
Sales Representative
A-Z Petroleum Products Limited
2011.10 - 2016.01
- Developed effective Sales strategies to boosted sales by 50%
- Visited customers regularly to ascertain and address their business needs
- Developed strategies on meeting personal and team sales targets
- Monitored competitors' activities and sales strategies and deploying counter measures that contained them resulting to increase in revenue by 25%
- Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients face to face.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Order Picker and Packer
Promotex Limited
2011.10 - 2016.01
- Received incoming supplies with great attention to identify damaged goods thereby minimizing losses by up to 15%
- Picked and filled customers' orders according to requests and prepared them for shipment in timely manner thereby increasing monthly turnover
- Reduced operational errors by 25% by meticulously labeling, picking, packing and packaging customers' orders
- Took inventory of stocks and matched them with ERP value to eliminate errors
- Re-stocked shelves with fresh goods in organized manner thereby engendering clean and tidy warehouse environment
- Balanced stock level avoiding over stocking or under stocking by constantly making requisitions based on available space and customers demand
- My careful labeling resulted to drop in number of returned goods
- Leveraged on my exceptional customer care experience to give customers memorable shopping experiences
- Ensured total cleanliness and orderliness of warehouse working environment and took responsibility by reporting any suspicion
- Observed safety protocols and operating procedures that resulted in 20% drop in incidents and accidents in warehouse operations.
Education
Bachelor of Science - Pure And Industrial Chemistry
University Of Hertfordshire
Hatfield, United Kingdom11.2000
Bachelor of Science (B.Sc.) Pure and Industrial Chemistry -
Nnamdi Azikiwe University
Awka, Nigeria11.2000
Skills
- Forklift Operation
- Logistics Analysis
- Order Preparation
- Inventory Management
- Enterprise Resource Planning
- Material Handling
- Good Time Management skill
- Strong Communication
- Warehouse Management
- Health and Safety Practices
- Attention to details
- Customer Service
Certification
- Driving License Certificate (Nigerian version)
- Health Safety and Environment Certificate
- Health and safety training
- Fire Fighting
- Cardiopulmonary Resuscitation (CPR)
Awards
- Award for successful representation - JETS Club
- Award for successful representation at Junior Engineers, Technicians and Scientists (JETS) club
Projects
01/01/02, 12/01/02, Education is the master key, Give them book, Promotion of Child Education in Northern Nigeria (NYSC), Improved enrolment into primary and secondary schools.
Timeline
Sales and Logistics Specialist
A-Z Petroleum Products Limited
2016.02 - 2018.03
Sales Representative
A-Z Petroleum Products Limited
2011.10 - 2016.01
Order Picker and Packer
Promotex Limited
2011.10 - 2016.01
Bachelor of Science - Pure And Industrial Chemistry
University Of Hertfordshire
Bachelor of Science (B.Sc.) Pure and Industrial Chemistry -
Nnamdi Azikiwe University
- Driving License Certificate (Nigerian version)
- Health Safety and Environment Certificate
- Health and safety training
- Fire Fighting
- Cardiopulmonary Resuscitation (CPR)
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