Mohamed Mustaf Ibrow
london,Greater London
Summary
I have built strong experience in hospitality and retail, developing key skills in customer service, stock management, organisation, and working effectively under pressure. I’ve handled deliveries, maintained accurate stock levels, served customers in fast-paced environments, and supported smooth day-to-day operations. Alongside this, I have a growing interest in IT and am motivated to develop my skills further, exploring new opportunities while building on the practical experience I’ve already gained.
Overview
2
2
years of professional experience
Work history
Store Assistant (Deliveries & Stock)
Londis
Hanwell, Ealing
2025.03 - 2025.10
- Unloaded deliveries, removed stock from crates, and restocked shelves efficiently.
- Organised store shelves and stockroom to maintain a clean, easy-to-navigate layout.
- Counted and tracked stock levels to ensure accurate inventory management.
- Reported missing, damaged, or incorrect stock to the shop owner immediately.
- Supported smooth day-to-day store operations by keeping products replenished and well presented.
Barback at Ascot Racecourse
Sodexo
Ascot, Windsor and Maidenhead
2023.10 - 2025.10
- Supported bar operations by restocking alcohol, fizzy drinks, ice, fruit, tissue and other supplies
- Managed stock levels, counted inventory, and ensured items were rotated and brought to front of house efficiently.
- Maintained a clean, organised the back of house to keep service running smoothly.
- Worked effectively under extreme pressure during high volume events, including Royal Ascot week.
Customer Service / Front of House Ascot
Sodexo
Ascot, Windsor and Maidenhead
2023.10 - 2025.10
- Delivered friendly, efficient customer service during high-volume race days and major events.
- Took customer orders, handled payments, and ensured accurate, fast service.
- Maintained cleanliness of the service area and restocked food, drinks, and supplies as needed.
- Assisted with food preparation and presentation to meet venue standards.
- Worked effectively under pressure in a fast-paced environment, consistently ensuring positive guest experiences
Hotel Housekeeper
Legoland Windsor Resort
Windsor, Windsor and Maidenhead
2024.03 - 2024.08
- Cleaned and prepared guest rooms to high standards, ensuring a safe and welcoming environment.
- Restocked amenities, towels, and linens while maintaining excellent attention to detail.
- Responded to guest requests promptly and professionally to enhance their stay.
- Reported maintenance issues or damages to the appropriate departments.
- Ensured hallways and shared areas were clean, tidy, and guest-ready at all times.
- Worked efficiently under time pressure, supporting smooth hotel operations during busy periods.
Education
GCSEs -
Oak Heights Independent School
Hounslow 2020.10 - 2023.07
Higher National Diploma - Information Technology
Hammersmith West London College
London 2025.09 -
Skills
- I communicate effectively, ensuring ideas are clearly understood across teams
- I have strong leadership skills, motivating and guiding teams to achieve shared goals
- I’m a team player who helps create a positive and inclusive work environment
- I’m a skilled problem-solver, able to troubleshoot and resolve issues efficiently
- I have hands-on experience with deliveries and stock management, including organising inventory, checking accuracy, and maintaining smooth operations
- I’m detail-oriented, ensuring accuracy when working with software, systems, and data
- I’m a quick learner, easily adapting to new technologies and tools
I think analytically, with strengths in coding, system optimisation, and data management - I focus on efficiency, balancing technical abilities with strong interpersonal skills to achieve goals
Timeline
Higher National Diploma - Information Technology
Hammersmith West London College
2025.09 -
Store Assistant (Deliveries & Stock)
Londis
2025.03 - 2025.10
Hotel Housekeeper
Legoland Windsor Resort
2024.03 - 2024.08
Barback at Ascot Racecourse
Sodexo
2023.10 - 2025.10
Customer Service / Front of House Ascot
Sodexo
2023.10 - 2025.10
GCSEs -
Oak Heights Independent School
2020.10 - 2023.07