Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Oliwia Szczekulska

Birmingham,UK

Summary

Experienced professional with a diverse background in animal care, sales, customer service, data entry and quality control. Demonstrated expertise as an Animal Technician (work experience) at Wildlife Conservation Park, ensuring animal health through sanitation and behavioural monitoring. Proven ability to train volunteers and provide compassionate care for animals. Skilled in assembly and quality inspection, with a strong attention to detail. Adept at managing customer relations and data entry as a Sales Assistant, showcasing effective communication. Career goals include working in customer service, furthering expertise in quality control, or compassionate care within the animal welfare sector.

Overview

8
8
years of professional experience

Work history

Online Customer Assistant

Morrisons
Birmingham, West Midlands
2025.11 - Current
  • Picking and packing online orders
  • Finding products in the store and preparing them for delivery and collection
  • Keeping shelves tidy and organised
  • Replenishing shelves

Dogs Trust Volunteer

Dogs Trust
Kenilworth, Warwickshire
2025.10 - Current

Assist in the daily care and welfare of dogs, ensuring high standards of hygiene

Supported staff with cleaning kennels

Helped with dog walking and enrichment

Animal Technician (as work placement)

Wildlife Conservation Park
Birmingham
2024.10 - 2025.06
  • Sanitised and kept clean, hygienic sheds, pens, and enclosures to best maintain animal health and wellbeing.
  • Monitored animal behaviour and welfare, reporting any concerns.
  • Trained new volunteers on animal handling protocols and safety procedures.
  • Provided care for nervous animals, building trust through socialisation and play.
  • Conducted regular cleanliness tasks within animal enclosures
  • Sanitised and kept clean, hygienic sheds, pens and stables to best maintain animal health and wellbeing.

Assembler/Quality and Packing Operative/Sales Assistant

Illston and Robson LTD
2023.01 - 2024.09

From January 2023 as Assembler:

  • Assembly of a range of smaller parts for product ranges the company manufactures
  • Working with metals and plastics
  • Working to drawings and prototypes
  • Ensure each component is fastened together correctly air testing finished parts

From March 2023 as Quality/Packing Operative:

  • Ensure finished parts are packaged up correctly and are ready to ship to meet the shipping dates and quantities agreed with customers
  • Completing paperwork for every order ensuring correct quantities, number of boxes, list of batch numbers and recording pallet weight and dimensions.
  • Ensuring all shipments due to go on a given day are completed and ready to ship along with correctly filled paperwork
  • Quality check every part being packed making sure it's up to the required standards

From May 2024 as Sales Assistant:

  • Accurate data entry - putting customer orders onto our MRP system
  • Following production guidelines to ensure that orders are entered onto the order book
  • Reporting abnormal orders to the Production Planner
  • Sense checking lead times
  • Checking stock levels, planned stock levels, and committed future stock
  • Tracking order progress - checking if orders are on time to achieve their scheduled despatch date
  • Mediate between the Production Planner, Logistics Assistant, and other senior team members
  • Inputting data onto customer online portals
  • Customer service - building strong professional relationships with customers
  • Communicating with clarity and professionalism, both in written and spoken form with customers about their orders

Picker and Packer

MH Direkt LTD
2022.11 - 2023.01
  • Operating a terminal and scanner
  • Picking, packing and dispatching orders
  • Printing shipping labels and documentation to attach to parcels
  • Operating machinery to create personalised messages and artwork onto various items
  • Ensuring high quality printing and finish
  • Packing finished goods into their specified packaging checking and completing picklists

Assembler

International Automotive
2022.10 - 2022.10
  • Machine operating
  • Leather trimming
  • Wrapping car parts with leather using heat guns
  • Visual checks, ensuring high quality of finished parts
  • Followed health and safety procedures

General Operative and Quality Inspector

Frederick Cooper LTD
2018.08 - 2022.09
  • Strong attention to detail
  • Working with high standards looking for paint defects (powder coated & paint sprayed car parts like Rolls Royce, Jaguar Land Rover, Bentley, BMW, etc.)
  • Fixing paint defects using nibbing materials & polishing tools
  • Manual polishing of components ensuring quality standards are always met
  • Providing daily reports of inspected parts with defects details
  • Delegating and managing my team's tasks
  • Maintaining the housekeeping and cleanliness of the polishing area and benches
  • Training people joining my team
  • Promoted to Team Leader position in September 2021.

Receptionist

Maria Twarowska; Piercing&Beauty
2017.12 - 2018.12
  • Greeting visitors and booking appointments
  • Receiving calls, answering questions about appointments, procedures and treatments details
  • maintaining calendar and times of employees

Education

FdSc - Animal Behaviour & Welfare

Oxford Brookes University at Solihull College and University Centre
Solihull, UK

Skills

  • Animal health checks
  • Animal behaviour understanding
  • Dedication to animal welfare
  • Compassionate care
  • Data collection
  • Pet care
  • Attention to Detail
  • Exotic animal care
  • Quality control procedures

Languages

Polish

Timeline

Online Customer Assistant

Morrisons
2025.11 - Current

Dogs Trust Volunteer

Dogs Trust
2025.10 - Current

Animal Technician (as work placement)

Wildlife Conservation Park
2024.10 - 2025.06

Assembler/Quality and Packing Operative/Sales Assistant

Illston and Robson LTD
2023.01 - 2024.09

Picker and Packer

MH Direkt LTD
2022.11 - 2023.01

Assembler

International Automotive
2022.10 - 2022.10

General Operative and Quality Inspector

Frederick Cooper LTD
2018.08 - 2022.09

Receptionist

Maria Twarowska; Piercing&Beauty
2017.12 - 2018.12

FdSc - Animal Behaviour & Welfare

Oxford Brookes University at Solihull College and University Centre
Oliwia Szczekulska