Matthew Greenwood
Bradford,West Yorkshire
Summary
Hardworking bar team member trained in mixology, beverage pairing and money handling. Works well alone or with team to handle high volume of customers. Works well in high tempo environments to manage demand and maintain standards. Enthusiastic bar tender with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Football Referee
west riding county FA
Bradford
2021.04 - Current
- Enforced all rules during games, communicating with other officials efficiently to make fair decisions
- Facilitated smooth running of games by performing effective preparatory work, including ball pumping, goal position checking
- Officiated male and female football matches from u9s - open age
- Supported smooth running of events by arriving on-time and well-equipped.
Bar staff member
Kooky
Skipton, North Yorkshire
2022.07 - 2023.05
- Ensured customer satisfaction by providing excellent service.
- Managed bar inventory for efficient operation.
- Increased footfall with engaging promotional strategies.
- Cleaned and sanitised bar area, maintaining high standards of hygiene.
- Made cocktails for customer enjoyment.
- Handled cash transactions to ensure accurate accounting.
- Prepared beverages, ensuring consistent quality.
- Engaged in upselling techniques, boosting sales revenue.
- Restocked bar efficiently during busy periods.
- Kept records of tabs accurately, avoiding monetary discrepancies.
- Maintained professional knowledge about various drink recipes and offerings.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Served customers to foster a friendly atmosphere.
Education
Certificate of Higher Education - Sports Science
Leeds City College
Leeds, LDS 2021.09 - 2023.06
GCSEs -
Crawshaw Academy
Pudsey, LDS 2015.09 - 2020.03
Skills
- Self-Motivated
- Active Listening
- Teamwork and Collaboration
- Decision-Making
- Critical Thinking
- Analytical and Critical Thinking
- Dependable and Responsible
- Multitasking Abilities
- Good Telephone Etiquette
- Organization and Time Management
- Excellent Communication
- Teambuilding
- First Aid/CPR
- Attention to Detail
Affiliations
- Gaming
- Fitness
References
References available upon request.
Timeline
Bar staff member
Kooky
2022.07 - 2023.05
Certificate of Higher Education - Sports Science
Leeds City College
2021.09 - 2023.06
Football Referee
west riding county FA
2021.04 - Current
GCSEs -
Crawshaw Academy
2015.09 - 2020.03