Zaynah Ali
St Albans ,Hertfordshire
Summary
An enthusiastic and highly motivated individual with a strong proactive attitude who can balance academic responsibilities and working part time, which showcases a commitment to learning continuously and personal development. Demonstrates expertise in research and data analysis, effectively presenting arguments and fostering creative solutions. Committed to active listening and customer care, aiming to leverage these competencies in a dynamic environment that values innovation and holistic thinking.
Overview
4
4
years of professional experience
Work history
Supermarket assistant
Morrisons
St Albans, Hertfordshire
2023.10 - Current
- Collaborated with team members to ensure smooth store operations daily.
- Conducted inventory checks regularly for accurate stock management.
- Enhanced customer satisfaction by providing exceptional service at the checkout.
- Maintained cleanliness and hygiene standards within the retail environment for a safer shopping experience.
- Adhered strictly to health and safety regulations for an accident-free workplace environment.
- Resolved any customer complaints efficiently, promoting positive brand image.
- Offered assistance to elderly or disabled customers whilst shopping, enhancing their shopping experience.
Barista
Cafe Roma
St Albans, Hertfordshire
2021.07 - 2023.04
- Ensured freshness of pastries on display, contributing to overall quality assurance.
- Streamlined order taking process, reducing wait times for customers' convenience.
- Managed high volume orders during peak hours maintaining quality of service.
- Trained new staff members on café operations, fostering teamwork and consistency.
- Implemented hygiene standards throughout café premises for public health safety compliance.
- Collaborated with team members during busy periods improving workflow efficiency.
Volunteer classroom assistant
Camp Primary School
St Albans, Hertfordshire
2022.07 - 2022.07
- Ensured student understanding with individual tutoring sessions.
- Facilitated group work activities for enhanced student interaction.
- Collaborated with teaching staff for coordinated curriculum delivery.
- Improved classroom environment by providing support to teachers and students.
- Delivered one-to-one support to students, improved focus on tasks.
Education
GCSEs -
Samuel Ryder Academy
St Albans, HertfordshireA-Levels -
Samuel Ryder Academy
St Albans, HertfordshireBachelor of Arts - Human Resource Management with Business
University of Hertfordshire
HatfieldSkills
Independent Learning - fostered an independent approach whilst studying for university
Presentation Skills - delivering presentations to large groups of people to enhance public speaking
Cognitive Skills - challenged at university making me think in a holistic manner
Research Skills - gathering and analysing data to present an argument
Creative - aided the design and aesthetics of the menu rebrand
Active Listening - approached every customer with care and listened to any issues
Timeline
Supermarket assistant
Morrisons
2023.10 - Current
Volunteer classroom assistant
Camp Primary School
2022.07 - 2022.07
Barista
Cafe Roma
2021.07 - 2023.04
GCSEs -
Samuel Ryder Academy
A-Levels -
Samuel Ryder Academy
Bachelor of Arts - Human Resource Management with Business
University of Hertfordshire