Summary
Overview
Work history
Education
Skills
Timeline
Generic

Zaynah Ali

St Albans ,Hertfordshire

Summary

An enthusiastic and highly motivated individual with a strong proactive attitude who can balance academic responsibilities and working part time, which showcases a commitment to learning continuously and personal development. Demonstrates expertise in research and data analysis, effectively presenting arguments and fostering creative solutions. Committed to active listening and customer care, aiming to leverage these competencies in a dynamic environment that values innovation and holistic thinking.

Overview

4
4
years of professional experience

Work history

Supermarket assistant

Morrisons
St Albans, Hertfordshire
10.2023 - Current
  • Collaborated with team members to ensure smooth store operations daily.
  • Conducted inventory checks regularly for accurate stock management.
  • Enhanced customer satisfaction by providing exceptional service at the checkout.
  • Maintained cleanliness and hygiene standards within the retail environment for a safer shopping experience.
  • Adhered strictly to health and safety regulations for an accident-free workplace environment.
  • Resolved any customer complaints efficiently, promoting positive brand image.
  • Offered assistance to elderly or disabled customers whilst shopping, enhancing their shopping experience.

Barista

Cafe Roma
St Albans, Hertfordshire
07.2021 - 04.2023
  • Ensured freshness of pastries on display, contributing to overall quality assurance.
  • Streamlined order taking process, reducing wait times for customers' convenience.
  • Managed high volume orders during peak hours maintaining quality of service.
  • Trained new staff members on café operations, fostering teamwork and consistency.
  • Implemented hygiene standards throughout café premises for public health safety compliance.
  • Collaborated with team members during busy periods improving workflow efficiency.

Volunteer classroom assistant

Camp Primary School
St Albans, Hertfordshire
07.2022 - 07.2022
  • Ensured student understanding with individual tutoring sessions.
  • Facilitated group work activities for enhanced student interaction.
  • Collaborated with teaching staff for coordinated curriculum delivery.
  • Improved classroom environment by providing support to teachers and students.
  • Delivered one-to-one support to students, improved focus on tasks.

Education

GCSEs -

Samuel Ryder Academy
St Albans, Hertfordshire

A-Levels -

Samuel Ryder Academy
St Albans, Hertfordshire

Bachelor of Arts - Human Resource Management with Business

University of Hertfordshire
Hatfield

Skills

Independent Learning - fostered an independent approach whilst studying for university


Presentation Skills - delivering presentations to large groups of people to enhance public speaking


Cognitive Skills - challenged at university making me think in a holistic manner


Research Skills - gathering and analysing data to present an argument


Creative - aided the design and aesthetics of the menu rebrand


Active Listening - approached every customer with care and listened to any issues



Timeline

Supermarket assistant

Morrisons
10.2023 - Current

Volunteer classroom assistant

Camp Primary School
07.2022 - 07.2022

Barista

Cafe Roma
07.2021 - 04.2023

GCSEs -

Samuel Ryder Academy

A-Levels -

Samuel Ryder Academy

Bachelor of Arts - Human Resource Management with Business

University of Hertfordshire
Zaynah Ali