Summary
Overview
Work History
Education
Skills
Custom
Affiliations
Languages
References
Timeline
Generic

Louella Perez

Aberdeen

Summary

A detail-oriented professional with expertise in data analysis and interpretation, laboratory techniques, and customer service. Demonstrates strong communication skills and excels in team work, supported by proficient IT skills and organisational capabilities. Committed to maintaining health and safety compliance while efficiently managing stock replenishment and data entry tasks. Aspires to leverage these competencies towards advancing career goals in a dynamic environment.

Overview

9
9
years of professional experience
5
5
years of post-secondary education

Work History

Senior Supervisor

Trespass
08.2023 - 04.2025
  • Responsible for supervising activities of employees in the store and ensuring that everyone is performing their duties accordingly.
  • Maintained strict adherence to company standards, resulting in consistent quality of work output.
  • Organised regular staff training sessions, boosting skills acquisition and knowledge transfer among the workforce.
  • Monitored employee performance to identify areas requiring additional training or development efforts.
  • Managed team schedules to ensure adequate staffing levels at all times.
  • Ensured top quality customer service, resulting in high client satisfaction ratings.
  • Maintained high standards of accuracy and quality in data entry and recordkeeping.
  • Designed strategic schedules, rotas and workloads to promote productivity.

Team Member

Krepes 'n' Kones
05.2023 - 02.2024
  • The job requires me to be initiative, hard working, attentive and have good costumer service.
  • Other responsibilities included monitoring stock levels, keeping the store replenished to a high standard, handling costumers and paperwork.
  • Prepared and packaged orders with precise presentation skills.
  • Helped to prepare and plate food orders for quick service.
  • Collaborated and offered support with extra tasks to meet team goals.
  • Other tasks involve in handling payments, orders and cleaning.
  • Maintained high standards of food hygiene, securing customer trust.
  • Provided excellent customer service to enhance business reputation.

Team Member

Yo!Sushi
09.2021 - 02.2023
  • Upheld strict adherence to traditional sushi preparation guidelines for authenticity preservation.
  • Specialised in sashimi slicing techniques, resulted in visually appealing presentations.
  • Streamlined work stations setup process, improved overall productivity.
  • Managed inventory, ensured fresh and quality ingredients at all times.
  • Prepared traditional Japanese sushi dishes to enhance customer experience.
  • Demonstrated expertise in using sushi tools, resulted in perfectly rolled sushi every time.
  • Experimented with fusion recipes, added an interesting twist to the menu offerings.
  • Established positive rapport with customers by serving customised orders accurately.

General Assistant

Hebron House
04.2016 - 09.2021
  • Adhered strictly to professional standards, regulations and policies at all times while executing duties.
  • Respected privacy and dignity of each resident during provision of care services.
  • Ensured safe environment by maintaining orderliness and cleanliness in the facility.
  • Worked closely under supervision from registered nurses contributing to efficient workflow within the facility.
  • Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
  • Prepared healthy meals with additional mealtime planning, feeding and support.

Education

BSc - Biomedical Science

Robert Gordon University
Aberdeen
01.2019 - 01.2023

HNC - Applied Sciences

Inverness UHI
01.2018 - 01.2019

Skills

  • Data analysis and interpretation
  • Laboratory techniques
  • Costumer service
  • Communication skills
  • Team work
  • IT skill
  • Organisational skills
  • Time management
  • Stock replenishment
  • Health and Safety regulations
  • Health and Safety Compliance
  • Data Entry

Custom

  • Travelling
  • Arts & Crafts
  • Cooking

Affiliations

  • Bouldering
  • Reading
  • Fitness
  • Arts and Crafts

Languages

English
Fluent
Tagalog
Native

References

References available upon request.

Timeline

Senior Supervisor

Trespass
08.2023 - 04.2025

Team Member

Krepes 'n' Kones
05.2023 - 02.2024

Team Member

Yo!Sushi
09.2021 - 02.2023

BSc - Biomedical Science

Robert Gordon University
01.2019 - 01.2023

HNC - Applied Sciences

Inverness UHI
01.2018 - 01.2019

General Assistant

Hebron House
04.2016 - 09.2021

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Louella Perez