Samad Rahimi
Enfield ,City of London
Summary
Dedicated professional with a strong focus on safe driving practices and roadside assistance. Holds a professional driving licence and excels in safe loading practices, ensuring the secure transport of goods. Committed to maintaining high safety standards and enhancing operational efficiency.
Overview
26
26
years of professional experience
1
1
year of post-secondary education
Work history
Owner manager
Pizza GO GO
Ilford, Redbridge
2010.09 - 2026.04
- Increased customer satisfaction by implementing effective complaint resolution strategies.
- Leveraged social media platforms to increase online presence and reach broader audience.
- Fostered a positive work environment to enhance employee productivity and morale.
- Delivered exceptional customer service by focusing on customer needs and expectations.
- Managed day-to-day operations, ensuring smooth running of the business affairs.
- Developed rapport with customers for improved loyalty and repeat business.
- Stayed updated on company policies, enabling accurate information dissemination to customers.
- Managed large volumes of incoming calls for efficient customer service operations.
- Loaded and unloaded goods safely from vehicle ensuring proper handling of items.
- Worked flexible hours including weekends and holidays to meet business requirements.
- Collected orders from various restaurant locations quickly.
- Guided customers through available options – resulting in informed decision-making.
- Improved customer satisfaction by promptly responding to enquiries.
- Liaised effectively with suppliers to ensure timely delivery of products and services.
- Negotiated with suppliers to obtain quality ingredients at excellent prices.
Supervisor
B&Q
Enfield , london
2000.01 - 2010.09
- Led team meetings, ensured clear communication amongst all members.
- Identified potential risks and mitigated them through proactive measures.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Monitored employee attendance records for maintaining discipline within the team.
- Assisted customers to make informed purchasing decisions.
- Built relationships with customers through friendly interaction and assistance.
- Balanced multiple responsibilities simultaneously without compromising on quality of service provided.
Education
NVQ Level 3 - Business Management
Enfield College
London 1999.09 - 2000.07
Skills
- Professional driving licence
- Safe loading practices
- Knowledge of roadside assistance
- Safe driving practices
Timeline
Owner manager
Pizza GO GO
2010.09 - 2026.04
Supervisor
B&Q
2000.01 - 2010.09
NVQ Level 3 - Business Management
Enfield College
1999.09 - 2000.07