Kian McDermott
Hinckley,Leicestershire
Summary
Experienced Class C HGV driver with a professional driving licence and over a decade of expertise in securement techniques, tachograph use, and transport safety. Demonstrates proficiency in safe loading practices, GPS operation, and multi-drop routes while maintaining punctuality and reliability. Adept at handling stress and driving in adverse conditions, with a strong understanding of road laws and transport regulations. Committed to providing excellent customer service and ensuring load security and weight distribution during long-distance journeys.
Overview
28
28
years of professional experience
2
2
years of post-secondary education
Work history
manager/driver
self employed
Hinckley, Leicestershire
2006.02 - 2026.02
- Implemented cost reduction measures, reduced overhead expenses.
- Managed team dynamics by implementing conflict resolution strategies.
- Supervised project timelines for timely completion.
- Liaised with suppliers to ensure timely deliveries.
- Enforced safety regulations to reduce workplace accidents.
- Facilitated staff training, resulting in better customer service.
- Cultivated strong relationships with clients to secure repeat business.
- Delegated tasks efficiently to maximise productivity.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Monitored health and safety measures for guaranteed compliance.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Oversaw facility maintenance and allocated needed resources to meet standards.
- Managed time efficiently to meet all delivery deadlines.
- Demonstrated professionalism when dealing with clients, fostered positive relationships.
- Resolved logistical issues swiftly to ensure on-time deliveries.
- Navigated through heavy traffic whilst maintaining composure.
- Adhered strictly to traffic laws, reduced risk of accidents.
- Showcased strong ability to handle high pressure situations calmly during peak hours.
- Delivered goods safely by adhering to strict road safety rules.
- Demonstrated excellent knowledge of local routes and shortcuts via diligent planning.
- Handled customer complaints professionally, resulted in improved client relations.
- Provided reliable service as a result of meticulous attention to detail.
- Improved fuel efficiency by adopting eco-friendly driving habits.
- Conducted basic vehicle maintenance for optimal performance.
- Communicated effectively with customers to confirm deliveries.
- Enhanced customer satisfaction with prompt and courteous delivery service.
- Followed route schedules, improved punctuality.
- Assisted in loading and unloading of goods, ensured safe transportation.
- Performed daily vehicle inspections to ensure safety.
- Delivered customer orders within target timeframes.
- Delivered outstanding customer care to clients, driving safely and responsibly to maintain customer comfort and security.
- Maintained professional appearance and excellent hygiene levels to uphold company reputation.
- Interacted with customers pleasantly and professionally, delivering first-class care and service.
- Carried out vehicle checks and organised repairs to achieve timely resolution.
- Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
- Planned routes and schedules to achieve consistent service availability.
- Avoided road congestion by taking alternative routes where possible.
- Handled customer complaints and kept customers satisfied through professional conduct.
- Topped up oil and tyres to support vehicle safety and functionality.
- Covered weekend shifts to optimise service levels.
- Used on-board navigation systems to plan journeys effectively, meeting estimated delivery times.
- Completed logs and reports for every trip, detailing fuel delivery times, mileage covered and amount of fuel consumed.
- Washed and polished service vehicles to maintain professional appearance.
- Provided accurate time and cost estimations for journeys.
- Followed safe driving practices for safety of fellow travellers and passengers.
- Maintained clean, well-functioning vehicle through regular attention and care.
- Inspected vehicle and maintained road worthiness, carrying out periodic checks and requesting repairs.
- Applied personal road knowledge and GPS application to set shortest routes.
- Carried out complex manoeuvres in busy, high pressure environments.
Head cook
Bulls head
Wolvey, Warwickshire
2004.01 - 2006.01
- Adapted quickly to new recipes, contributing to a diverse menu offering.
- Assisted with budget management on food supplies resulting in cost-effective operations without compromising quality.
- Followed strict portion control guidelines without sacrificing meal aesthetics.
- Purchased quality produce to ensure the best ingredients were used in every dish.
- Created visually appealing dishes, impressing both customers and management.
- Prepared meals using various cooking methods, showcasing versatility in culinary skills.
- Implemented food safety regulations to uphold superior culinary environment.
- Oversaw food preparation processes ensuring consistency in taste and presentation across all dishes served.
- Enhanced customer satisfaction by creating unique, innovative and appealing menu items.
- Maintained high standards of hygiene for better kitchen performance.
- Ensured smooth operation of the kitchen by training junior cooks efficiently.
- Mentored junior staff on safe usage of kitchen equipment reducing workplace accidents.
- Planned menus in coordination with dietary requirements, resulting in healthier options for patrons.
- Coordinated with other chefs during busy shifts for streamlined operation of the kitchen.
- Consistently monitored ingredient quality, guaranteeing fresh and delicious outcomes every time.
- Demonstrated proficiency in multiple cuisines providing variety to patrons.
- Handled special dietary requests skilfully whilst maintaining taste and presentation of dishes.
- Managed stock control effectively to minimise waste within the kitchen environment.
- Prioritised cleanliness within work area preventing cross-contamination issues.
- Worked closely with service staff for timely delivery of orders, improving overall dining experience.
- Followed health and safety guidelines to keep food storage safe, prevent spoilage and minimise cross-contamination risks.
- Set kitchen standards governing cooking procedures, garnishes and food presentation.
- Oversaw chefs, cooks and kitchen support staff to run smooth operation.
- Responded to dietary concerns and food allergies, creating dishes that met customer needs and palates.
- Monitored kitchen operations to spot and correct issues impacting team performance or quality.
- Handled and stored food with proper methods to eliminate illness risks and prevent cross-contamination.
- Considered seasonal product pricing and availability when developing new dishes.
- Worked with front of house team to coordinate fast, fresh deliveries in line with professional reputation.
- Coordinated recruitment and training of kitchen staff to develop high-performing team.
- Developed menus for continuous use, events and promotions for different seasons.
Head cook
George and Dragon
Stoke Golding, Leicestershire
1998.01 - 2004.01
- Assisted with budget management on food supplies resulting in cost-effective operations without compromising quality.
- Managed stock control effectively to minimise waste within the kitchen environment.
- Enhanced customer satisfaction by creating unique, innovative and appealing menu items.
- Demonstrated proficiency in multiple cuisines providing variety to patrons.
- Prioritised cleanliness within work area preventing cross-contamination issues.
- Coordinated with other chefs during busy shifts for streamlined operation of the kitchen.
- Ensured smooth operation of the kitchen by training junior cooks efficiently.
- Planned menus in coordination with dietary requirements, resulting in healthier options for patrons.
- Adapted quickly to new recipes, contributing to a diverse menu offering.
- Purchased quality produce to ensure the best ingredients were used in every dish.
- Followed strict portion control guidelines without sacrificing meal aesthetics.
- Oversaw food preparation processes ensuring consistency in taste and presentation across all dishes served.
- Worked closely with service staff for timely delivery of orders, improving overall dining experience.
- Consistently monitored ingredient quality, guaranteeing fresh and delicious outcomes every time.
- Implemented food safety regulations to uphold superior culinary environment.
- Handled special dietary requests skilfully whilst maintaining taste and presentation of dishes.
- Mentored junior staff on safe usage of kitchen equipment reducing workplace accidents.
- Prepared meals using various cooking methods, showcasing versatility in culinary skills.
- Maintained high standards of hygiene for better kitchen performance.
- Followed health and safety guidelines to keep food storage safe, prevent spoilage and minimise cross-contamination risks.
- Set kitchen standards governing cooking procedures, garnishes and food presentation.
- Responded to dietary concerns and food allergies, creating dishes that met customer needs and palates.
- Oversaw chefs, cooks and kitchen support staff to run smooth operation.
- Monitored kitchen operations to spot and correct issues impacting team performance or quality.
- Handled and stored food with proper methods to eliminate illness risks and prevent cross-contamination.
Education
GCSEs - Maths English Science
John Cleveland College
Hinckley, Leicestershire 1994.09 - 1996.07
Skills
Hold a C driving licence since 2011
- Securement techniques knowledge
- Tachograph use
- Stress handling
- Knowledge of transport regulations
- Comfortable with night shifts
- Transport safety understanding
- Drive in adverse conditions
- Safe loading practices
- Understanding of road laws
- Basic vehicle diagnostics
- Adaptability to weather changes
- Distraction avoidance
- Punctuality and reliability
- Professional driving licence
- Cargo handling knowledge
- Digital Tachograph reporting
- GPS operation
- Night deliveries
- Class C HGV driving
- Multi-drop routes
- Engine and tyre checks
- Long distance driving
- Journey and route planning
- Safe driving practices
- Customer service-oriented
- Load security and weight distribution
Timeline
manager/driver
self employed
2006.02 - 2026.02
Head cook
Bulls head
2004.01 - 2006.01
Head cook
George and Dragon
1998.01 - 2004.01
GCSEs - Maths English Science
John Cleveland College
1994.09 - 1996.07