Chris Robertson
Nottingham,United Kingdom
Overview
11
11
years of professional experience
Work history
Self-Employed Personal Trainer
The Gym Group
Nottingham, East Midlands
2016.04 - Current
- Delivered exceptional customer service for enhanced client experience ensuring clients stayed with me and used me as their coach for years on end.
- Utilised advanced sales skills to overcome objections, closing deals on coaching packages & memberships.
- Coordinated group exercise classes with groups as large as 20+ members at a time, and ensured everyone exercised safely and had a great time, building a sense of community within the gym.
- Continually worked on my professional development of my own accord to ensure I could provide the best possible services and ensure my knowledge/skills were up to date with the changing state of my Industry.
- Worked diligently to solve problems that arose for both my clients and other members of the gym, whilst adapting to issues I couldn't solve then and there ensuring a smooth experience.
Sales Assistant
The Co-Op
Nottingham, East Midlands
2015.02 - 2017.10
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Improved customer service by efficiently handling queries and complaints.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Built strong relationships with regular customers for repeat business.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
Education
Level 4 Strength & Conditioning Coach
Level 3 Personal Training & Level 2 Fitness Instructor
Pre & Post Natal Certified Trainer
Red Cross First Aid Qualified
Youth Strength & Conditioning Coach
Skills
- Experienced in Sales having run my own Personal Training Business for a decade successfully now ( I have also successfully gotten people into the hobby)
- Patience and Expert level Coaching that has translated into all facets of life (I've taught several people new to the hobby how to improve their miniature painting and play 40k for example)
- Adaptability and Flexibility
- Effective listening
- Customer Service
- Confident communicator
- Upselling expertise
Affiliations
- Warhammer (Painting, Playing, Lore, Audio-Books & Teaching newcomers)
- Gym & Sports
- Hiking & Camping
References
References available upon request.
Brief Cover
Although I have greatly enjoyed my time as a Self-Employed Coach and have helped many people achieve their goals I am going to be starting Part-Time Study from October and working towards a Degree.
For this reason I am taking a break from Coaching in the gym and seeking a Full-Time Job in an area I have experience and interest in so that I can study around work and continue my professional development.
I have a great passion for Warhammer and helping people get into the hobby so I feel this would be an ideal fit for both of us.
I am eager to learn and gain new skills as well as nurture creativity in others and believe I have the relevant skills to become a useful part of your team.
I look forward to hearing from you soon!
Chris
Timeline
Self-Employed Personal Trainer
The Gym Group
2016.04 - Current
Sales Assistant
The Co-Op
2015.02 - 2017.10
Level 4 Strength & Conditioning Coach
Level 3 Personal Training & Level 2 Fitness Instructor
Pre & Post Natal Certified Trainer
Red Cross First Aid Qualified
Youth Strength & Conditioning Coach