Maryam Mahmood
London
Summary
Driven by determination, resilience, and compassion, I am dedicated to unlocking the potential in myself and those around me, propelling us toward collective success. My uniquely honed experience equips me to thrive in high-pressure situations where others might falter, turning challenges into opportunities for growth and achievement. Enthusiastic and patient individual with natural talent for connecting with students. Caring professional devoted to student success and academic performance. Excited to help students advance and struggling students explore higher potential with personalised support.
Overview
4
4
years of professional experience
Work history
Retail Assistant
Brentford FC
2024.09 - 2026.01
- Handled customer inquiries and complaints with professionalism, offering solutions to meet their needs.
- Greeted customers upon entry, offering assistance and guidance to enhance shopping experience.
- Utilised product knowledge to upsell and cross-sell, enhancing customer purchases and store revenue.
- Fostered a positive team atmosphere, encouraging collaboration and mutual support among colleagues.
- Managed stock levels on the shop floor, ensuring availability of products and sizes for customers.
- Processed transactions efficiently at the till, including sales, refunds, and exchanges.
- Kept shelves neat, clean and organised through visual merchandising.
- Advised customers on product range, price, delivery, warranties and product use.
Teaching assistant
Career Teachers Agency
2024.10 - 2025.07
- Provided additional support to students with special educational needs, ensuring inclusivity.
- Went to multiple different schools for daily TA
- Worked with a wide range of age groups such as Nursery, Reception, Primary school years and Special needs secondary schools
- Followed safeguarding rules at all times
- Provided patience and understanding with academically struggling students to adjust them to a comfortable environment
- Led small group sessions for enhanced focus on challenging topics.
- Supported classroom teacher with behaviour management, promoting a positive learning environment.
- Ensured safety of pupils during extracurricular activities for an accident-free environment.
- Offered one-on-one guidance to struggling students for improved academic performance.
- Organised and distributed learning materials, ensuring students received relevant homework, textbooks and classroom supplies.
- Supervised students in wider school environments, offering reliable dining room, library and playground support
Support Teaching Assistant
St Anns Secondary School
2024.04 - 2024.05
- Maintained child safety, security and good behaviour during classroom and outdoor activities.
- Offered students personalised support during in-class activities and projects.
- Prepared necessary equipment and technology ahead of class.
- Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments.
- Oversaw students during breaks to maintain safe environment.
- Maintained sensitivity towards students with additional needs, continually improving their development and confidence.
- Assessed and catered to student needs by providing one-to-one support and guidance.
- Maintained student safety inside and outside classrooms in line with school safeguarding policies.
- Cleaned and organised classrooms before lessons and cleared afterwards.
- Facilitated small group sessions to reinforce learning objectives, boosting academic performance.
Learning Mentor
Dormers Wells High School
2022.05 - 2023.06
- Delivered one-on-one sessions to guide mentees through various subjects and challenges.
- Listened actively to mentees' concerns, goals and challenges, providing empathetic understanding and personalised guidance.
- Shared personal experiences and insights to offer valuable lessons learned and demonstrate practical application of knowledge and skills.
- Taught students important points to prepare for examinations and assessments.
- Tailored specific styles of teaching to suit specific students.
- Encouraged students to participate in class discussions
- Improved student learning development in a number of months by providing helpful, attentive and round-the-clock support.
Education
BTEC - Health and Social Care
Dormers wells sixth form
GCSES -
Dormers wells High School
Skills
- Communication skills
- Team building
- Resourcefulness
- Multilingual
- People Management
- Problem-solving
- Strategic Planning
- Customer service
- One-to-one student support
- Group and individual instruction
- Student counselling
- 1-to-1 tutoring
Hobbies and interests
- Baking
- Travel
- Art
Languages
English Urdu Hindi
Timeline
Teaching assistant
Career Teachers Agency
2024.10 - 2025.07
Retail Assistant
Brentford FC
2024.09 - 2026.01
Support Teaching Assistant
St Anns Secondary School
2024.04 - 2024.05
Learning Mentor
Dormers Wells High School
2022.05 - 2023.06
GCSES -
Dormers wells High School
BTEC - Health and Social Care
Dormers wells sixth form