Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Zuzanna Skowyrska

St. Albans,Hertfodshire

Summary

I am a dedicated individual with a strong intrinsic desire to excel. With 2 years of experience in a fast-paced hospitality environment, I offer expertise in customer assistance and task prioritisation. This has enabled me to provide quick and efficient service, ensuring customer satisfaction through short wait times. I am also an enthusiastic communicator with excellent teamwork skills. I have effectively trained incoming employees on payment systems and barista stations, as well as knowledge of food, drinks, and menus. I have honed my multitasking ability when being trusted to work alone, arranging stock, performing cleaning duties, and completing necessary prep for morning staff. This has taught me to be coordinated when managing many tasks within the workplace in solitary. This also means I am a key holder.

Overview

4
4
years of professional experience
7
7
years of post-secondary education

Work history

Waitress

Abigail's
St Albans, Hertfordshire
09.2022 - 09.2024
  • Regularly communicated to kitchen staff to maintain smooth front-of-house operations and minimise potential service delays
  • Provided friendly courteous service, maximising positive employee satisfaction
  • Ensured as many as 20 guest tables were kept neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces
  • Performed opening and closing duties by thoroughly cleaning, sanitising, and replenishing stock - which ensured maintenance of exceptional hygiene standards
  • Handled cash transactions accurately, ensured balanced till at end of shift.

Horse groom

Sandridgebury riding school
Sandridge, Hertfordshire
10.2020 - 10.2021
  • Prepared 2-6 different horses for lessons each hour, ensuring their wellbeing
  • Helped young children mount their horses ready for lessons and assisted in their safety by leading the horses by hand
  • Planned proactively to meet busy grooming schedules
  • Cleaned and maintained leads, bridles and saddles

Education

A-Levels - Biology, Psychology, Business

Loreto College
St Albans, Hertfordshire
09.2022 - 08.2024

GCSEs - 11

Loreto College
St Albans, Hertfordshire
09.2017 - 08.2022

Skills

  • Customer assistance
  • Opening and closing procedures
  • Staff training and mentoring
  • Adaptability
  • Tills operation
  • Barista skills
  • Communication
  • Cleaning procedures

Languages

English
Native
Polish
Fluent

Timeline

Waitress

Abigail's
09.2022 - 09.2024

A-Levels - Biology, Psychology, Business

Loreto College
09.2022 - 08.2024

Horse groom

Sandridgebury riding school
10.2020 - 10.2021

GCSEs - 11

Loreto College
09.2017 - 08.2022
Zuzanna Skowyrska