Summary
Overview
Work history
Education
Skills
Additional Information
CONTACT
Timeline
Generic

Zuzanna Czajkowska

Glasgow,Glasgow City

Summary

I am a reliable, motivated and people-focused individual with strong communication and leadership skills, able to build positive relationships with people from a wide range of background. I am confident in creating inclusive, safe and supportive environments where individuals feel valued and engaged.

I have experience in both supervisory and community-based settings, including volunteering in a youth club supporting children aged 5–12, where I helped deliver activities, supervised groups and provided informal emotional and social support. This experience developed my understanding of safeguarding, inclusion and the importance of positive engagement with young people.

Alongside this, I have over a year’s experience in a supervisory role within a fast-paced environment, where I developed leadership, organisation and problem-solving skills. I also have a genuine connection to the local area, regularly attending matches at Firhill Stadium and engaging with the wider Firhill community, which has strengthened my interest in contributing to community-based programmes supporting young people aged 14–21.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work history

Team Member to supervisor

Nando’s
Glasgow
2023.03 - 2025.05
  • (Supervisor: July 2024 – May 2025)
  • Promoted to supervisor based on strong performance, reliability and leadership ability
  • Supported daily operations of a fast-paced business environment while maintaining high standards of service and efficiency
  • Assisted with training and onboarding new staff, ensured compliance with company policy and health and safety standards
  • Supported stock control and waste reduction
  • Resolved customer and operational issues using communication and problem-solving

Volunteer youth worker

Linkes Youth Club
Glasgow, Glasgow City
2018.06 - 2021.06
  • Volunteered at a local youth club supporting children aged 5-12 in a structured community setting
  • Supervised activities and supported group sessions to ensure a safe, positive and well-managed environment
  • Focused on creating an inclusive atmosphere where all children felt welcomed, valued and included
  • Provided informal emotional and social support, helping children build confidence and feel supported
  • Encouraged participation from quieter or less confident children to reduce exclusion and promote inclusion
  • Supported safeguarding procedures and helped maintain a safe environment at all times
  • Built strong interpersonal skills through regular interaction with children and staff
  • Contributed towards achieving the Caritas Award for volunteering and community engagement

Education

BA (Hons) - Business Management

Glasgow Caledonian University (GCU)
Glasgow, Glasgow City
2024.09 - 2026.06

HNC - Business

Glasgow Clyde College / City of Glasgow College
2021.01 - 2022.01

HND - Business Studies

Glasgow Clyde College / City of Glasgow College
2023.01 - 2024.01

Skills

  • Youth engagement and inclusive practice
  • Community participation and relationship building
  • Leadership and team supervision
  • Safeguarding awareness and safe working practices
  • Strong verbal and written communication
  • Stakeholder and customer engagement
  • Planning, organisation and time management
  • Conflict resolution and problem-solving
  • Report writing and documentation

Additional Information

  • Completed a 4-week international summer programme with Glasgow Caledonian University in South Korea (25th June 2025 – 23rd July 2025), developing intercultural communication skills, independence, adaptability, and the ability to work effectively with people from diverse backgrounds
  • Regular attendee at Firhill Stadium and engaged member of the local Firhill community
  • Caritas Award for volunteering and community engagement
  • References available upon request

CONTACT

  • Zuzannac99@outlook.com
  • +44 7907 490874
  • 2/4, 4 Glaive Road G13 2HX

Timeline

BA (Hons) - Business Management

Glasgow Caledonian University (GCU)
2024.09 - 2026.06

Team Member to supervisor

Nando’s
2023.03 - 2025.05

HND - Business Studies

Glasgow Clyde College / City of Glasgow College
2023.01 - 2024.01

HNC - Business

Glasgow Clyde College / City of Glasgow College
2021.01 - 2022.01

Volunteer youth worker

Linkes Youth Club
2018.06 - 2021.06
Zuzanna Czajkowska