Zulqurnain Ahmed

As a Casual Sales Assistant at Sports Direct, my role involves providing excellent customer service, assisting customers with product selection, and ensuring the sales floor is well-stocked and visually appealing. I handle transactions efficiently at the checkout, process returns, and maintain a clean and organized store environment. My responsibilities also include replenishing stock, following company merchandising standards, and supporting the team in achieving sales targets. I work flexibly as part of a fast-paced retail team, adapting to various tasks while delivering a positive shopping experience for customers.

My responsibilities included: Managing transactions with high accuracy to achieve smooth till reconciliations, Cultivating excellent customer relationships by providing helpful, friendly
and attentive service, Addressing and resolving complex customer complaints in calm, efficient and friendly manner, Efficiently completing shop floor duties autonomously and in
team setting, Processing multiple daily stock, deliveries to maintain accurate order numbers and inventory records, Performed closing duties such as cleaning windows and floors, securing shop premises and cashing-up tills and Promptly and proactively replenished stock to improve product accessibility.