Summary
Overview
Work history
Skills
Affiliations
Languages
References
Timeline
Generic

Zulifqar Ali

Walthastow,London

Summary

Dependable professional with a strong commitment to high standards in laundry operations and team management. Expertise in inventory control and staff coordination, resulting in seamless workflow. Proven track record of enhancing operational efficiency while maintaining exceptional quality.

Overview

21
21
years of professional experience

Work history

Laundry supervisor

Melbury Dry Cleaner
Earls Court, Royal Kensington and Chelsea
04.2023 - Current
  • Handled customer complaints effectively, maintaining positive relationships with clients.
  • Maintained high standards of cleanliness and hygiene in the laundry area.
  • Implemented effective inventory control methods reducing wastage of supplies.
  • Assessed quality of laundered items, ensuring customer satisfaction.
  • Liaised with suppliers negotiating better deals on purchases whilst maintaining quality standards.
  • Smoothed articles and guided through cleaning and pressing machines.
  • Reviewed customer order tickets and verified services.
  • Replaced buttons and made minor repairs to diverse garments.
  • Interpreted care labels and selected appropriate cleaning processes.
  • Stopped machines to untangle, straighten and remove articles.
  • Selected cleaning agents and starches to align with fabric content and laundering instructions.

Laundry supervisor

The Laundry
Hendon, Barnet
06.2018 - 10.2023
  • Managed daily laundry operations ensuring a smooth and efficient workflow.
  • Enforced safety rules and regulations among staff members minimising potential accidents or injuries.
  • Assessed quality of laundered items, ensuring customer satisfaction.
  • Ensured timely delivery of laundered items to respective departments.
  • Multitasked effectively during peak hours managing several tasks simultaneously without compromising service quality.
  • Performed regular maintenance checks on laundry machines for optimal functionality.
  • Maintained high standards of cleanliness and hygiene in the laundry area.
  • Collaborated with management to devise strategies for enhancing operational efficiency.
  • Handled customer complaints effectively, maintaining positive relationships with clients.
  • Created rotating schedules for staff to ensure fair workload distribution.
  • Monitored consumption of cleaning supplies, placing orders as needed to avoid stock-outs.
  • Conducted routine inspections to detect any malfunctioning equipment early on, preventing breakdowns during work hours.
  • Supervised and trained new staff members, improving overall team performance.
  • Kept up-to-date records of all laundered items facilitating easy tracking when necessary.
  • Liaised with suppliers negotiating better deals on purchases whilst maintaining quality standards.

Laundry operator

Chase Dry Cleaner
Earls Court, Royal Kensington and Chelsea
07.2009 - 09.2018
  • Checked clothing for stains or damages prior to laundering, preventing further damage.
  • Kept track of personal items left in clothing pockets before laundering, returning them to owners after cleaning process was complete.
  • Sterilised bed linens and towels used in hospitality businesses for hygienic purposes.
  • Helped with loading and unloading heavy bags of laundry into machines.
  • Hung up dry clothes properly on hangers or folded them neatly ready for collection.
  • Repaired minor faults in laundry equipment to avoid disruptions in service delivery.
  • Maintained laundry equipment for smooth operations.
  • Handled delicate fabrics with care, avoiding damage during the cleaning process.
  • Improved customer satisfaction with timely completion of tasks.
  • Assisted in folding and packing laundered items neatly for customer collection.
  • Scheduled pick-up times with customers upon delivery of their finished laundry orders.
  • Ensured cleanliness by sorting, washing, drying and ironing clothes.
  • Operated pressing machines to remove wrinkles from garments.
  • Delivered laundered items to customers' rooms for improved service quality.
  • Loaded items to and from machinery.
  • Kept organised and well-stocked linen cupboard.
  • Checked items for damage or stains and applied stain removers prior to washing.
  • Worked to schedule to complete laundry tasks within set timeframes.
  • Processed orders and noted special requests.
  • Safely stored dirty laundry to avoid misplacement.

Laundry Valet and Laundry attendant

Tower Bridge Dry Clear
London, London
01.2005 - 05.2009
  • Delivered high-quality laundry and valet services for hotel guests, including VIPs and elite personalities, ensuring garments were handled with discretion and care.
  • Operated industrial washing, drying, pressing, and dry-cleaning equipment while maintaining strict hygiene and safety standards.
  • Specialized in stain treatment, fabric care, and delicate garment handling to preserve material quality.
  • Managed guest requests for express laundry and pressing services, ensuring prompt and efficient delivery.
  • Assisted in linen inventory control, staff uniform processing, and coordination with housekeeping to meet daily hotel service requirements.
  • Recognized for attention to detail, time management, and maintaining luxury service standards in fast-paced hospitality environments.

Skills

  • Formulating washing procedures
  • Workplace hygiene standards
  • Safety protocols adherence
  • Complaints handling knowledge
  • Advanced stain removal methods
  • Waste disposal protocol understanding
  • Fabric care knowledge
  • Laundry machinery operation
  • Inventory control expertise
  • Quality assurance oversight
  • Use of cleaning agents
  • Knowledge of different fabrics
  • Linen sorting expertise
  • Customer relations
  • Crisis handling
  • Staff supervision
  • Staff training
  • Machine operation proficiency
  • Operational improvements
  • Deep cleaning techniques
  • Spot cleaning
  • Stain removal
  • Laundry services
  • Garment care
  • Dry cleaning operations

Affiliations

  • Cricket
  • Football
  • Snooker
  • Travelling

Languages

English
Upper intermediate
Urdu
Native
Hindi
Fluent
Punjabi
Native

References

References available upon request.

Timeline

Laundry supervisor

Melbury Dry Cleaner
04.2023 - Current

Laundry supervisor

The Laundry
06.2018 - 10.2023

Laundry operator

Chase Dry Cleaner
07.2009 - 09.2018

Laundry Valet and Laundry attendant

Tower Bridge Dry Clear
01.2005 - 05.2009

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Zulifqar Ali