Zuhera Nadeem
Stoke-on-Trent
Summary
Motivated paramedic science student at Keele University with experience in customer service and volunteer work. Experience with caring and treating a wide variety of service users on ambulance placement with WMAS. Developed strong communication and teamwork abilities through interactions with the public and charitable organisations. Focused on providing high-quality care with professionalism and dignity. Aiming for a healthcare assistant position to apply skills and contribute to patient care.
Overview
2
2
years of professional experience
Work history
Temporary Customer Service Assistant
Tenpin
Stoke-on-Trent
2024.11 - 2025.03
- Delivered excellent customer service, handled enquiries professionally, worked in a busy environment, and developed confidence and communication skills.
Temporary Kitchen Staff
Smash On Trent
Stoke-on-Trent
2024.05 - 2024.08
- Assisted with food preparation and kitchen operations, maintained hygiene standards, worked effectively in a team, and followed health and safety procedures.
Volunteer
Douglas Macmillan Hospice
Stoke-on-Trent
2022.11 - 2023.06
- Supported day-to-day activities, assisted staff, interacted professionally with the public, and developed communication, teamwork, and organisational skills.
Education
Integrated Master's Degree - Paramedic Science
Keele University
Stoke-on-Trent 09/2025 -
Diploma of Higher Education - BTEC Applied Science
Stoke-on-Trent Sixth Form College
Stoke-on-Trent 09/2022 - 07/2025
GCSEs -
The Discovery Academy
Stoke-on-Trent 09/2017 - 07/2022
Skills
- Compassionate and patient-focused approach
- Effective communication and listening
- Team collaboration
- Customer service and public interaction
- Time management and organization
- Calmness under pressure
- Attention to detail
- IT and computing skills
- Understanding of confidentiality and professionalism
- Adaptability and willingness to learn
Affiliations
- Crocheting
- Baking
References
Available upon request.
Timeline
Temporary Customer Service Assistant
Tenpin
2024.11 - 2025.03
Temporary Kitchen Staff
Smash On Trent
2024.05 - 2024.08
Volunteer
Douglas Macmillan Hospice
2022.11 - 2023.06
Integrated Master's Degree - Paramedic Science
Keele University
09/2025 -
Diploma of Higher Education - BTEC Applied Science
Stoke-on-Trent Sixth Form College
09/2022 - 07/2025
GCSEs -
The Discovery Academy
09/2017 - 07/2022