Zuhela Hadji
Birmingham,west midlands
Summary
Motivated professional with diverse experience across customer-facing roles. Excels in communication and problem-solving, fostering collaboration and positive interactions. Committed to maintaining high standards and delivering quality service in dynamic environments.
Overview
2027
2027
years of professional experience
Work History
Hospitality Worker
tcs recruitment
birmingham
10.2025 - Current
- Warmly greeted customers to build rapport and create welcoming atmosphere.
- Maintained high standards of cleanliness throughout establishment, preparation tables and dining areas.
- Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.
- Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
- Served food and beverages promptly, ensuring timely delivery and maintaining food quality.
- Reset tables between guests to maintain professional dining space and minimise service delays.
Catering Assistant
TCS recruitment
birmingham
10.2025 - Current
- Maintained clean and tidy appearance, wearing protective equipment when necessary.
- Dealt with guests' queries and requests politely.
- Disposed of kitchen waste and recycling appropriately.
- Cleared down food preparation, serving and eating areas after use.
- Operated cash registers in line with cash handling procedures.
- Ensured excellent health and hygiene practices were followed to minimise risks to public.
Warehouse Worker
08.2024 - 08.2024
- I have hands-on experience working in a warehouse environment, where I developed a strong understanding of inventory management, order fulfillment, and shipping procedures.
- My skills include proficiency in operating forklifts and pallet jacks, as well as a keen attention to detail for accurately picking and packing orders.
- Additionally, I am familiar with safety protocols and maintaining a clean, organized workspace, which contributes to overall efficiency and productivity.
- My ability to work collaboratively with team members and adapt to fast-paced situations has further enhanced my effectiveness in warehouse operations.
work experiance
Wood-house Primary School
birmingham
07.2024 - 07.2024
- Supported teachers in classroom management and student engagement.
- Assisted in the development and implementation of educational activities.
- Gained valuable experience in working with children and understanding their diverse needs.
Babysitter
- Provided attentive and nurturing care for children of various ages, ensuring their safety and well-being.
- Developed engaging activities to promote learning and creativity.
- Built strong relationships with families, earning their trust and confidence.
Cleaning Services
- Offered reliable cleaning services for neighbours, maintaining high standards of cleanliness and organisation.
- Managed time effectively to ensure tasks were completed efficiently and to client satisfaction.
- Demonstrated attention to detail and a strong commitment to quality work.
QAC Helping the Blind
- Assisted visually impaired individuals with daily activities, fostering independence and confidence.
- Developed strong communication skills and empathy through direct interaction with clients.
- Participated in community outreach programs to raise awareness and support for individuals with disabilities.
Education
Bachelor of Arts - politics and international relations
University of Birmingham
Birmingham01-2029
A-Levels -
King Edward's Lordswood Girl School
01-2025
GCSEs -
King Solomon International Business School
01-2023
Skills
- Confidence & Independence
- Quick Learner
- Strong Communication
- Organisational Skills
- Problem Solving
- Customer service
- Team collaboration
- Time management
References
Available upon request.
Languages
somali
Proficient
C2
Timeline
Hospitality Worker
tcs recruitment
10.2025 - Current
Catering Assistant
TCS recruitment
10.2025 - Current
Warehouse Worker
08.2024 - 08.2024
work experiance
Wood-house Primary School
07.2024 - 07.2024
Babysitter
Cleaning Services
QAC Helping the Blind
Bachelor of Arts - politics and international relations
University of Birmingham
A-Levels -
King Edward's Lordswood Girl School
GCSEs -
King Solomon International Business School