Zuheb Ahmed
Manchester
Summary
Hardworking Sales Manager skilled in assessing sales team performance to identify areas for improvement. Effective at creating training materials and presentations to help increase sales. very organised with workload and excellent communication skills. Offering 14 years of managerial experience. Experienced in starting up new campaigns and making them a success, with a proven track record. Customer-oriented sales professional experienced in building relationships, retaining customers and growing profit channels. Self-motivated leader, Effective motivator identifying customer needs to deliver solutions. Tactical team builder and strategic planner with experience in consumer-based product and business to business experience. Now Experienced in running own company.
Overview
15
15
years of professional experience
Work History
Managing Director
P&W Associates
03.2023 - Current
- Financial Management: Oversee financial planning, budgeting, and forecasting
- Ensure sound financial management and responsible allocation of resources
- Monitor and manage the company's financial performance
- Operational Oversight: Implement effective operational processes and systems
- Streamline workflows to optimize efficiency and productivity
- Monitor and address operational issues to ensure smooth business operations
- Team Leadership and Management: Recruit, lead, and motivate a high-performing team
- Foster a positive and collaborative work culture
- Provide guidance and support to team members to achieve their objectives
- Business Development: Identify and pursue new business opportunities
- Build and maintain strategic partnerships
- Explore avenues for revenue growth and market expansion
- Risk Management: Assess and manage risks associated with business operations
- Develop contingency plans to mitigate potential challenges
- Ensure compliance with regulatory requirements
- Customer Focus: Prioritize customer satisfaction and feedback
- Develop and implement strategies to improve the customer experience
- Monitor market trends to anticipate and respond to customer needs
- Legal and Regulatory Compliance: Ensure the company operates in compliance with applicable laws and regulations
- Mitigate legal risks and liabilities
- Oversee the drafting and negotiation of contracts
- Performance Measurement: Establish key performance indicators (KPIs) and metrics for the company
- Regularly evaluate and report on the company's performance
- Use data-driven insights to make informed decisions.
Sales Manager
Verastar
10.2016 - 02.2023
- Started the role looking after a team of 6 Account Managers, who were receiving leads from a circa 40 lead generators, working on a B2B campaign, selling telephone + Broadband packages
- Gained experienced in selling/teaching other products such as, Water, Gas, Electric Card payments to business owners
- Managed a team of 10 account managers doing an end-to-end sales call
- Headed up an additional team of 6 account managers, taking care of customers who are looking to prevent them from leaving
- Increased the business live rates by 20% in my area
- Achieved sales targets, provided sales coaching, conducted 121 sessions, and performed recruitment and HR duties
- Analyzed data, delivered presentations, and created sales training workshops
- Launched a successful campaign for selling cloud voice and fibre to the premises products.
Sales Team Manager
Intelling Ltd
Wythenshawe
02.2013 - 03.2016
- Coached and mentored sales agents
- Managed and monitored a team of 50 agents
- Drove the team towards performance targets
- Presented quarterly performance reviews
- Managed a professional team of sales agents
- Set up new campaigns and achieved rapid sales growth
- Completed the NLP (Neuro-linguistics programming) course.
Telesales Team Manager
LBM
Altrincham
05.2009 - 02.2013
- Managed a team of 15 advisors
- Handled recruitment and managed the team in line with policies and procedures
- Delivered daily team hurdles and incentive schemes
- Achieved sales growth and KPI targets.
Education
Information Technology -
Oldham College
01.2000 -
Radclyffe School
Oldham 01.1999 -
Skills
- Contact Centre experience
- Telecommunication background knowledge
- Microsoft, Excel, power point
- Mentoring and coaching skills
- Team player
- Proactive
- Commercial awareness
- B2C and B2B experience
- Mentoring and training
- CMO level interaction
- Operational management
- Change management
Languages
Multi-level communication skills.
Custom
Playing football and snooker and socialising with friends and family.
Timeline
Managing Director
P&W Associates
03.2023 - Current
Sales Manager
Verastar
10.2016 - 02.2023
Sales Team Manager
Intelling Ltd
02.2013 - 03.2016
Telesales Team Manager
LBM
05.2009 - 02.2013
Information Technology -
Oldham College
01.2000 -
Radclyffe School
01.1999 -
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