ZUBAIR JABBARKHEL
harrow ,Middlesex
Summary
Over 3 years of experience as delivery person within diverse companies. Working hard to meet or exceed employer and customer expectations embracing shift schedules and delivery routes. Handling customers with professionalism and positive attitude. Reliable, safety-conscious, alert individual. Communicates politely and delivers excellent customer service. Uses exceptional time-management and navigation skills to maximise routes. Hardworking Delivery man offering 3 years in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work history
Delivery driver
Amazon Flex
wembley
2023.11 - Current
- Completed deliveries with smile and patient, personalised service.
- Reported delivery goods and document errors to management, enabling prompt resolution.
- Kept vehicles safe and roadworthy maintaining and checking gas, oil and water levels.
- Accepted and organised work requests using company app.
- Maintained clean, well-functioning vehicle through regular attention and care.
- Completed end-to-end deliveries by reaching assigned customers on time and obtaining signatures.
- Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.
- Safely loaded and unloaded packages with zero material damage.
- Completed daily pre-trip inspection checklists ahead of customer drop-offs, maintaining order and delivery accuracy.
Delivery rider
Deliveroo
harrow
2021.05 - Current
- Selected most appropriate route, accounting for weather and road closures.
- Supported physically challenged customers to enter and disembark vehicle safely.
- Regularly updated control centre on location and availability .
- Verified orders with customers upon delivery.
- Carried out complex manoeuvres in busy, high pressure environments.
- Completed safe journeys by applying defensive driving techniques and complying with Highway Code.
- Covered weekend shifts to optimise service levels.
- Upheld high service standards to build customer loyalty.
- Complied with company policies and food regulations for customer health and safety.
- Cleaned vehicle's interior and exterior to meet high presentation standards.
- Guaranteed proper food temperature on arrival, using thermal bags to retain heat.
- Inspected vehicle and maintained road worthiness, carrying out periodic checks and requesting repairs.
- Collected orders from various restaurant locations quickly.
- Applied personal road knowledge and GPS application to set shortest routes.
- Utilised GPS navigation systems to optimise route planning.
- Stayed calm in emergency driving situations, prioritising safety of passengers and other drivers.
- Delivered to customers on time by following pre-calculated route and schedule.
- Ensured correct orders were collected from restaurants upon arrival to minimise customer dissatisfaction.
- Used and maintained refrigeration equipment and thermal bags to keep food at desired temperatures.
- Provided outstanding takeaway experience by delivering food on time with friendly demeanour.
Education
GCSEs -
Uxbridge College
Uxbridge 2022.09 -
Level 1 -
Uxbridge College
Uxbridge 2020.09 - 2021.07
Level 2 - ICT
Harrow College
London 2021.09 - 2022.07
RQF Level 3 - electrical and electronics Engineering
Uxbridge College
Uxbridge 2022.09 -
Skills
- Dependable and reliable
- Vehicle and equipment safety
- Local area knowledge
- Shipping and packaging
- Daily pick-up records
- Hand-held computer devices
- Full UK driving licence
- Database management
- Order picking and processing
- Vehicle maintenance
- GPS and route planning
- Google maps navigation
- Excellent sense of direction
- Safety conscious
Affiliations
- boxing
Languages
English
Fluent
Hindi
Fluent
pashto
Fluent
Timeline
Delivery driver
Amazon Flex
2023.11 - Current
GCSEs -
Uxbridge College
2022.09 -
RQF Level 3 - electrical and electronics Engineering
Uxbridge College
2022.09 -
Level 2 - ICT
Harrow College
2021.09 - 2022.07
Delivery rider
Deliveroo
2021.05 - Current
Level 1 -
Uxbridge College
2020.09 - 2021.07