Zsolt Mezes
Doncaster,South Yorkshire
Summary
Proven leader in guiding diverse teams to meet project objectives and boost productivity. Expertise in fostering collaboration and communication to ensure efficient workflows and timely task completion. Committed to identifying innovative solutions that enhance processes and drive team success.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work history
FC Associate UIS
Amazon LBA4
Doncaster
2025.02 - Current
- Consistently hit daily targets through dedicated efforts.
- Aided in cleaning and maintaining warehouse machinery in line with standard protocols.
- Assisted in loading items into sorting machines.
- Maintained daily sorting rate of 1200 units per hour.
Interim Team Lead ICC Operations
Amazon IBA9
Wakefield, darlington
2024.05 - 2025.02
- Supervised daily operations by managing a team of 50–60 associates to maintain smooth workflows.
Supported team members in achieving targets, enhancing recognition and motivation.
Delivered pre-shift briefings to improve communication and align teams.
Assisted in conflict resolution within the team, fostering a positive work environment.
Monitored operations to ensure compliance with relevant procedures and progress towards key performance indicators (KPIs). - Drove process improvements through rigorous analysis of existing procedures.
- Managed complex projects, ensuring high-quality outputs.
- Implemented quality control measures leading to significant error reduction.
- Identified skill gaps within the team and organised relevant training sessions.
- Monitored team performance metrics, identifying areas for improvement.
Interim Team Lead
Amazon LBA4
Doncaster, South Yorkshire
2023.12 - 2024.05
- Oversaw shifts of up to 150 associates, optimising store operations through effective task delegation.
Ensured high operational standards by consistently monitoring performance and preparing detailed reports.
Facilitated the onboarding of new team members, nurturing a positive and inclusive team culture.
Delivered exceptional service with a professional and approachable attitude.
Evaluated team performance through thorough observations and key metric tracking, managing underachievers proactively. - Improved team productivity by implementing efficient workflow strategies.
- Upheld health and safety standards, maintaining complete compliance with department procedures.
FC Associate/Process Guide
Amazon LBA4
Doncaster, South Yorkshire
2022.11 - 2023.12
- Provided training and support to boost team morale and efficiency.
Ensured compliance with health and safety regulations while maintaining quality outcomes.
Identified challenges, assessed data, and proposed effective solutions.
Assisted with additional responsibilities to contribute to team achievements. - Maintained warehouse cleanliness for a safe and efficient work environment.
Education
NVQ Level 2 - Lite Vehicle Maintenance
Doncaser college
Doncaster 2021.09 - 2023.06
GCSEs - GCSE Maths, English
Hall Cross Academy
DoncasterSkills
- Team management and leadership
- Conflict resolution
- Performance evaluation
- Employee training
- Customer service excellence
- Adaptability under pressure
- Proactive problem solving
- Effective collaboration
- Microsoft Office proficiency
- Communication skills
- Risk assessment
- Operational support
- Health and Safety
Affiliations
- Traveling
- Cooking
- DIY
- Movies/TV Shows
- Music
Timeline
FC Associate UIS
Amazon LBA4
2025.02 - Current
Interim Team Lead ICC Operations
Amazon IBA9
2024.05 - 2025.02
Interim Team Lead
Amazon LBA4
2023.12 - 2024.05
FC Associate/Process Guide
Amazon LBA4
2022.11 - 2023.12
NVQ Level 2 - Lite Vehicle Maintenance
Doncaser college
2021.09 - 2023.06
GCSEs - GCSE Maths, English
Hall Cross Academy