Zsanett Mezei
Hatfield,Hertfordshire
Summary
With a background in fitness management operations, coaching, hospitality, social media and having worked in three countries with different cultures. Bringing a unique mix of creativity, structure, and people-focused energy to this role. As a visually oriented and physically active person, naturally attentive to detail, thriving in hands-on environments where aesthetics and atmosphere matter. Has planned and delivered annual events, such as holiday celebrations, as a kindergarten teacher in Ukraine. Having previously worked in hospitality in Hungary and the UK, confident communicating with clients and guests, and taking pride in making spaces feel welcoming, polished, and unforgettable. Now looking to bring this blend of energy, creativity, and operational experience into the events industry.
Overview
8
8
years of professional experience
2015
2015
years of post-secondary education
Work history
Assistant General Manager
Pump Gyms
Hatfield, Hertfordshire
02.2025 - Current
- Created and delivered engaging social media campaigns monthly, increasing gym’s visibility and attracting new members.
- Drove more welcoming and efficient gym environment by consistently responding to member needs, resulting in 10% increase in overall customer satisfaction and loyalty within 6 months through excellent service.
- Managed daily operational tasks including equipment setup, maintenance, and health & safety compliance for safe workplace.
- Supported and trained team of 4, supporting teamwork and smooth operational flow during busy periods and day-to-day activities.
- Handled stock ordering, invoice processing, class timetable management, and email correspondence.
Personal Trainer
Freelance Work
Hatfield, Hertfordshire
01.2025 - Current
- Consulted with 10+ clients to define goals and fitness.
- Provided personalised fitness assessments for targeted training plans.
- Designed over 5 training programmes to improve client fitness levels.
- Demonstrated safe equipment use for minimised risk of injury or
damage. - Monitored client progress including physical measurements, fitness levels, and health metrics to establish baseline for tracking progress and evaluating results over time.
Performance coach
DHL warehouse Marks and Spencer
Welham Green, Hertfordshire
08.2022 - 01.2025
- Mentored and trained up to 130 warehouse staff members.
- Gained 2 years of practical experience in warehouse operations, including product administration, receiving, product picking, dispatching, loading for shipment and returns processing.
- Identified individual strengths and weaknesses to improve staff productivity, accuracy, and timeliness, focusing on key performance indicators.
- Delivered detailed task demonstrations through multimedia presentations, improving training efficiency for 68% of team members.
- Coordinated team tasks to ensure smooth workflow.
- Taught time management strategies to increase job efficiency.
- Collaborated closely with management to identify individual employee's training needs, enhancing overall productivity.
Assistant Manager
Forever Living Products
Online Business , United Kingdom
05.2021 - 06.2022
- Maintained creativity on social media platforms like Facebook and TikTok to engage with potential customers, and promote products, resulting in increased brand visibility and sales.
- Created engaging social media content, including live sessions, tutorials, and product showcases, to educate audiences and attract new clients.
- Promoted to Supervisor within five months, achieving £2,500 in sales and earning 25 points in single month.
- Built and led 8-member international business, providing mentorship and support to significantly enhance team performance.
- Reached Assistant Manager position within 1.5 years, generating £7,500 in sales and accumulating 75 points per month.
- Managed team through Zoom calls and, on occasion, led manager’s team of 20 members, presenting trainings and organizing meetings to address current challenges and ensure alignment with business goals.
- Delivered targeted training sessions and workshops to distributors, focusing on product knowledge, sales techniques, and business strategies.
- Attended Forever Success Days in Hungary, Croatia, and United Kingdom, gaining networking opportunities, deepening product knowledge, and embracing brand's lifestyle vision to continuously enhance skills and expertise.
Early Years Educator
ZDO N.6
Beregovo, Ukraine
08.2017 - 01.2020
- Managed and supervised groups of up to 25 children, ensuring their health and safety during all activities.
- Collaborated with team of seven instructors to plan and execute annual events, including holiday celebrations such as Christmas.
- Created engaging and age-appropriate learning activities that fostered cognitive, social, and emotional growth, tailored to meet specific developmental needs and goals of different age groups (3-6 years).
- Planned and ran yearly educational programs for mixed-age groups, following Early Years Foundation Stage (EYFS) guidelines.
- Conducted quarterly presentations for over 25 parents, showcasing detailed children achievements and targeted improvement plans, increased parent satisfaction scores by 25%.
- Developed strong relationships with parents to ensure consistent communication about child progress.
Education
Health And Safety
First Aid Certified
Stevenage, Hertfordshire, UK 02.2025 -
Level 3 Certificate in Planning and Delivering Personal Training - Fitness
OriGym
04.2024 - 06.2024
Level 2 Certificate in Planning and Delivering Gym-Based Exercise - Fitness
OriGym
01.2024 - 03.2024
Bachelor in Pre-school education - Pedagogy
F. R. II Transcarpathian Hungarian College
Beregovo, UkraineEarly Years Foundation Stage (EYFS) - Pedagogy
F. R. II Transcarpathian Hungarian College
Beregovo, UkraineSkills
Hard skills:
- Fitness Program Design
- Event Planning and Organizing, Timetable/schedule management
- Public Speaking and Presentations
- Stock Management, Order Verification, Inventory Management
- EYFS (Early years foundation stage) framework planning
- Productivity Enhancement
- Social media promoting on Instagram, TikTok, Facebook, Google
- Understanding of Psychology and Human Anatomy
- Languages: Hungarian, English, Ukrainian, Russian
- Mentoring and Training
- Equipment setup and maintenance
- Health & safety compliance and checks
Timeline
Assistant General Manager
Pump Gyms
02.2025 - Current
Health And Safety
First Aid Certified
02.2025 -
Personal Trainer
Freelance Work
01.2025 - Current
Level 3 Certificate in Planning and Delivering Personal Training - Fitness
OriGym
04.2024 - 06.2024
Level 2 Certificate in Planning and Delivering Gym-Based Exercise - Fitness
OriGym
01.2024 - 03.2024
Performance coach
DHL warehouse Marks and Spencer
08.2022 - 01.2025
Assistant Manager
Forever Living Products
05.2021 - 06.2022
Early Years Educator
ZDO N.6
08.2017 - 01.2020
Bachelor in Pre-school education - Pedagogy
F. R. II Transcarpathian Hungarian College
Early Years Foundation Stage (EYFS) - Pedagogy
F. R. II Transcarpathian Hungarian College
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