Zoya Hussain
London,Lambeth
Summary
A motivated and adaptable graduate in English Language and Linguistics, with strong written communication, research and analytical skills. Experienced in coordinating tasks, managing competing priorities, maintaining accurate records and working collaboratively in fast paced environments. Demonstrating strong attention to detail, problem solving abilities and a proactive approach to learning and development.
Overview
8
8
years of professional experience
Work History
Junior Marketing & Social Executive
Basement Approved (@Basementapproved)
London
08.2025 - 09.2026
- Supported content and management of The Basement's Instagram and TikTok, maintaining a consistent tone, visual identity, and posting schedule
- Assisted in content planning, including trend research, and developing ideas aligned with the brand's aesthetic
- Collaborated with the founding team to shape the brand's voice across social and digital platforms
- Helped coordinate shoots and content production with photographers, creatives, and contributors
- Supported the promotion of events and brand activations through social content
- Monitored content performance and engagement, feeding insights back into content planning
Social media brand intern (Part-Time)
BASLIQ
London
09.2025 - 12.2025
- Supported day-to-day digital content across TikTok and Instagram, assisting with scheduling and uploads
- Monitored content performance using platform insights to identify trends
- Worked with internal team members to coordinate content and manage timelines
- Assisted with behind-the-scenes preparation for campaigns and pop-ups
- Maintained content trackers and internal documentation to support team organisation
Private tutor - International clients
Battersea ltd
06.2024 - 05.2025
- Independently managed scheduling, planning, and delivery of lessons for international clients across multiple time zones
- Prepared structured lesson plans and supporting materials ahead of live sessions, ensuring each session ran smoothly and to time.
- Maintained clear, professional communication with students and parents, ensuring expectations and outcomes were aligned.
- Tracked student progress and maintained records, demonstrating strong organisation and attention to detail.
- Remote
Business advisor
Vodafone
Cardiff
10.2022 - 05.2024
- Provided real-time support to customers in a fast-paced retail environment, resolving queries efficiently and maintaining a high standard of service.
- Advised businesses on financial planning, budget management, and cost reduction techniques to improve profitability.
- Negotiated contracts on behalf of clients, securing favourable terms and conditions for their businesses.
- Implemented customer relationship management strategies to improve client retention and loyalty.
Sales Advisor
House of Fraser
Cardiff
12.2018 - 02.2022
- Delivered exceptional customer service in busy retail environment, enhancing sales, promoting products, and ensuring efficient daily operations.
- Identified customer needs through effective questioning and recommended appropriate products.
- Handled customer queries and complaints with professionalism, restoring satisfaction swiftly.
- Listened intently to customers to identify upselling opportunities.
Education
Bachelor of Arts - English Language & Linguistics
Cardiff University
Cardiff07-2024
Skills
- Content planning & scheduling
- Digital strategy & critical thinking
- Trend research & content ideation
- Campaign & event support
- Content coordination & production
- Performance tracking & insights
- Client communication
- Data management
- Administration duties
- Project Management
- Interpersonal communication
TikTok & Creator Experience
- Built and manage a TikTok account with 10,000+ followers, creating consistent short-form content
- Strong understanding of TikTok trends, hooks, storytelling, and audience engagement
- Regularly analyse performance (views, watch time, engagement) to optimise content
- Adapt content style based on insights and platform trends
Timeline
Social media brand intern (Part-Time)
BASLIQ
09.2025 - 12.2025
Junior Marketing & Social Executive
Basement Approved (@Basementapproved)
08.2025 - 09.2026
Private tutor - International clients
Battersea ltd
06.2024 - 05.2025
Business advisor
Vodafone
10.2022 - 05.2024
Sales Advisor
House of Fraser
12.2018 - 02.2022
Bachelor of Arts - English Language & Linguistics
Cardiff University