Zohra Mohamed
Security Staff Analyst
Uxbridge, London
Summary
Experienced Security Analyst with over 28 years of experience in Legal, Security and Airport environments. Excellent skills for resolving problems and improving customer satisfaction.
Overview
38
38
years of professional experience
4
4
years of post-secondary education
Work History
Security Staff Analyst
Saudi Aramco
Dhahran
08.1990 - 09.2018
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Delivered services to company locations within specific timeframes.
- Exceeded goals through effective task prioritization and professional work ethic.
- Handled numerous calls per day to address customer inquiries and concerns.
- Dealt with cases of domestic violence, family disputes, juvenile delinquency where I took statements from concerned parties, created reports, and actively involved in resolving and reaching amicable agreements.
- Preparing, analyzing and taking action on daily incidents for a wide geographical area of company operations.
- Writing and revising Company Security Policies, practices, procedures and interpretation of guidelines.
- Assigned to cover oversee security and crowd control at company events with high profile visits and ensure adequate security in critical areas.
- Advising employees and residents from varied cultural backgrounds about best practices in safe working and living within the Community.
- Spoken Languages: English, Kutchi, Gujarati, Urdu, Hindi, Punjabi, knowledge of Arabic, Bemba, Nyanja
Senior Legal Assistant
W.P. DUCKNEY (Solicitors) – London, U.K
London
06.1982 - 12.1986
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
- Managed accounts and client records of clients, observing confidentiality and extreme discretion.
- Prepared for trials, conducting legal research and drafting pleadings.
- Scheduled appointments, court appearances and depositions for busy law firm.
- Assisted in Conveyancing, Immigration, Matrimonial, Civil and Criminal cases
Interpreter to Immigration Officers
HER MAJESTY’S IMMIGRATION OFFICE – HEATHROW AIRPORT
01.1982 - 12.1986
- Worked flexible hours across night, weekend and holiday shifts.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Developed and maintained courteous and effective working relationships.
- Conducted interviews of Incoming passengers with applicants for business immigration, refugees, visitors, students and temporary workers and performed language interpretation (polyglot)
- Drafted legislation and refugee policies
- Preparated reports for the Minister of Foreign Affairs and senior management on current immigration issues
Education
High School Diploma -
Ruislip Manor High School
Ruislip 09.1976 - 09.1977
Bachelor of Arts - Law & Politics
Ndola College
Ndola, Zambia 09.1977 - 06.1980
Skills
Microsoft Office, Excel, Power Point, Word
Event Organisation
Sourced and organised community events in local community.
Timeline
Security Staff Analyst
Saudi Aramco
08.1990 - 09.2018
Senior Legal Assistant
W.P. DUCKNEY (Solicitors) – London, U.K
06.1982 - 12.1986
Interpreter to Immigration Officers
HER MAJESTY’S IMMIGRATION OFFICE – HEATHROW AIRPORT
01.1982 - 12.1986
Bachelor of Arts - Law & Politics
Ndola College
09.1977 - 06.1980
High School Diploma -
Ruislip Manor High School
09.1976 - 09.1977
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