Zohaib Abbas
London,NWM
Summary
A highly skilled professional with extensive knowledge in nutrition, proficient in Microsoft Projects, Word, Excel, and PowerPoint. Demonstrates exceptional administration skills and excels in customer assistance and satisfaction. Known for strong teamwork skills, effective decision-making abilities, and leadership qualities. Adept at multitasking, prioritisation, and time management techniques. Committed to punctuality and reliability with a focus on team motivation and creative thinking. Aspiring physiotherapist with a strong foundation in forensic science, currently pursuing full-time education at London South Bank Technical College. Committed to developing skills in patient care and rehabilitation, with a keen interest in the physical therapy field.
Overview
5
5
years of professional experience
Work history
Administrator
Pure Estates
London, NWM
2020.01 - 2020.01
- Completed a two-week work placement, gaining insights into the real estate industry.
- Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Streamlined office operations by implementing efficient administrative procedures.
- Increased efficiency of document retrieval with a well-organised filing system.
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
Boxing coach
Newham Council
London, Newham
2024.10 - 2024.10
- Educated participants on acceptable behaviour and standards of play.
- Monitored guests and programme participants to maintain safety, enforcing rules, regulations and safety precautions to avoid injuries.
- Used signals and hand gestures to direct participants during events.
- Maintained equipment and facilities through daily cleaning and disinfecting techniques, ensuring safe conditions for athletes and staff.
Steward
Achilleus Security and Stewarding
London, LND
2023.08 - 2024.06
- Ensured safety and security at events, monitoring crowd behaviour
- Assisted in the smooth operation of events and emergency response.
- Maintained uniform neatness as per company guidelines.
- Executed safety protocols with daily safety checks and emergency drills.
- Managed emergency response actions following established procedures for evacuation and passenger safety.
- Participated in training sessions for enhanced professional development.
Retail Worker
Asda
London, TWH
2023.03 - 2023.05
- Assisted customers with inquiries and ensured shelves were stocked
- Operated the cash register and handled transactions.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Managed customer lines for minimum wait times and high satisfaction.
- Tagged products quickly and accurately with price tags and stickers.
- Followed company policies and guidelines strictly maintaining standards of operation.
- Resolved customer complaints and process issues with proactive problem-solving skills.
Waiter and Barista
Lala's Grill
London, NWM
2022.02 - 2022.10
- Provided excellent customer service and maintained a clean environment
- Prepared and served food and beverages efficiently.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Explained dish components clearly to inform customers' decisions.
- Handled payment transactions to guarantee smooth customer checkout process.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Polished glasses and cutlery to pristine standards.
- Stayed up to date on menu changes to accurately answer customer queries.
Education
GCSEs - Computer science
Langdon Academy
London 2016.09 - 2021.07
GCSEs - Maths
Langdon academy
London 2016.09 - 2021.07
GCSEs - Physical education
Langdon academy
London 2016.09 - 2021.07
GCSEs - Geography
Langdon academy
London 2016.09 - 2021.07
GCSEs - Religious Education
Langdon academy
London 2016.09 - 2021.07
GCSEs - Combined science
Langdon academy
London 2016.09 - 2021.07
GCSEs - French
Langdon academy
London 2016.09 - 2021.07
GCSEs - English
Langdon academy
London 2016.09 - 2021.07
A-Levels - English literature
Newvic sixth form college
London 2021.09 - 2023.07
Level 3 Btech - Forensic Science
London South Bank Technical College
London 2023.09 -
Level 2 National Certificate - Cyber Security
London South Bank Technical College
London 2024.09 -
Level 3 First Year Btech - Human Biology
Newvic Sixth Form College
London 2022.09 - 2023.07
SATS - Primary Education
Monega Primary School
London 2010.09 - 2016.07
Skills
- Nutrition knowledge
- Microsoft Projects
- Microsoft Word, Excel and Powerpoint
- Teamwork skills
- Multitasking and prioritisation
- Confidence
- Punctual and reliable
- Customer assistance
- Exceptional administration skills
- Security services
- Team motivation
- Waiting tables
- Leadership qualities
- Customer satisfaction focus
- Creative thinker
- Effective decision-making skills
- Time management techniques
Affiliations
- art
- sports
- gym
- reading
- running
- cooking
Accomplishments
multiple awards within sports such as boxing, football and basketball.
been captain of the basketball team as well as assistant coach.
Languages
English
Fluent
Urdu
Fluent
Punjabi
Intermediate
French
Intermediate
Spanish
Elementary
References
References available upon request.
Timeline
Boxing coach
Newham Council
2024.10 - 2024.10
Level 2 National Certificate - Cyber Security
London South Bank Technical College
2024.09 -
Level 3 Btech - Forensic Science
London South Bank Technical College
2023.09 -
Steward
Achilleus Security and Stewarding
2023.08 - 2024.06
Retail Worker
Asda
2023.03 - 2023.05
Level 3 First Year Btech - Human Biology
Newvic Sixth Form College
2022.09 - 2023.07
Waiter and Barista
Lala's Grill
2022.02 - 2022.10
A-Levels - English literature
Newvic sixth form college
2021.09 - 2023.07
Administrator
Pure Estates
2020.01 - 2020.01
GCSEs - Computer science
Langdon Academy
2016.09 - 2021.07
GCSEs - Maths
Langdon academy
2016.09 - 2021.07
GCSEs - Physical education
Langdon academy
2016.09 - 2021.07
GCSEs - Geography
Langdon academy
2016.09 - 2021.07
GCSEs - Religious Education
Langdon academy
2016.09 - 2021.07
GCSEs - Combined science
Langdon academy
2016.09 - 2021.07
GCSEs - French
Langdon academy
2016.09 - 2021.07
GCSEs - English
Langdon academy
2016.09 - 2021.07
SATS - Primary Education
Monega Primary School
2010.09 - 2016.07