Zohaib Abbas
London,NWM
Summary
A highly skilled professional with extensive knowledge in nutrition, proficient in Microsoft Projects, Word, Excel, and PowerPoint. Demonstrates exceptional administration skills and excels in customer assistance and satisfaction. Known for strong teamwork skills, effective decision-making abilities, and leadership qualities. Adept at multitasking, prioritisation, and time management techniques. Committed to punctuality and reliability with a focus on team motivation and creative thinking. Aspiring physiotherapist with a strong foundation in forensic science, currently pursuing full-time education at London South Bank Technical College. Committed to developing skills in patient care and rehabilitation, with a keen interest in the physical therapy field.
Overview
5
5
years of professional experience
Work History
Administrator
Pure Estates
London, NWM
01.2020 - 01.2020
- Completed a two-week work placement, gaining insights into the real estate industry.
- Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Streamlined office operations by implementing efficient administrative procedures.
- Increased efficiency of document retrieval with a well-organised filing system.
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
Boxing coach
Newham Council
London, Newham
10.2024 - 10.2024
- Educated participants on acceptable behaviour and standards of play.
- Monitored guests and programme participants to maintain safety, enforcing rules, regulations and safety precautions to avoid injuries.
- Used signals and hand gestures to direct participants during events.
- Maintained equipment and facilities through daily cleaning and disinfecting techniques, ensuring safe conditions for athletes and staff.
Steward
Achilleus Security and Stewarding
London, LND
08.2023 - 06.2024
- Ensured safety and security at events, monitoring crowd behaviour
- Assisted in the smooth operation of events and emergency response.
- Maintained uniform neatness as per company guidelines.
- Executed safety protocols with daily safety checks and emergency drills.
- Managed emergency response actions following established procedures for evacuation and passenger safety.
- Participated in training sessions for enhanced professional development.
Retail Worker
Asda
London, TWH
03.2023 - 05.2023
- Assisted customers with inquiries and ensured shelves were stocked
- Operated the cash register and handled transactions.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Managed customer lines for minimum wait times and high satisfaction.
- Tagged products quickly and accurately with price tags and stickers.
- Followed company policies and guidelines strictly maintaining standards of operation.
- Resolved customer complaints and process issues with proactive problem-solving skills.
Waiter and Barista
Lala's Grill
London, NWM
02.2022 - 10.2022
- Provided excellent customer service and maintained a clean environment
- Prepared and served food and beverages efficiently.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Explained dish components clearly to inform customers' decisions.
- Handled payment transactions to guarantee smooth customer checkout process.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Polished glasses and cutlery to pristine standards.
- Stayed up to date on menu changes to accurately answer customer queries.
Education
GCSEs - Computer science
Langdon Academy
London 09.2016 - 07.2021
GCSEs - Maths
Langdon academy
London 09.2016 - 07.2021
GCSEs - Physical education
Langdon academy
London 09.2016 - 07.2021
GCSEs - Geography
Langdon academy
London 09.2016 - 07.2021
GCSEs - Religious Education
Langdon academy
London 09.2016 - 07.2021
GCSEs - Combined science
Langdon academy
London 09.2016 - 07.2021
GCSEs - French
Langdon academy
London 09.2016 - 07.2021
GCSEs - English
Langdon academy
London 09.2016 - 07.2021
A-Levels - English literature
Newvic sixth form college
London 09.2021 - 07.2023
Level 3 Btech - Forensic Science
London South Bank Technical College
London 09.2023 -
Level 2 National Certificate - Cyber Security
London South Bank Technical College
London 09.2024 -
Level 3 First Year Btech - Human Biology
Newvic Sixth Form College
London 09.2022 - 07.2023
SATS - Primary Education
Monega Primary School
London 09.2010 - 07.2016
Skills
- Nutrition knowledge
- Microsoft Projects
- Microsoft Word, Excel and Powerpoint
- Teamwork skills
- Multitasking and prioritisation
- Confidence
- Punctual and reliable
- Customer assistance
- Exceptional administration skills
- Security services
- Team motivation
- Waiting tables
- Leadership qualities
- Customer satisfaction focus
- Creative thinker
- Effective decision-making skills
- Time management techniques
Affiliations
- art
- sports
- gym
- reading
- running
- cooking
Accomplishments
multiple awards within sports such as boxing, football and basketball.
been captain of the basketball team as well as assistant coach.
Languages
English
Fluent
Urdu
Fluent
Punjabi
Intermediate
French
Intermediate
Spanish
Elementary
References
References available upon request.
Timeline
Boxing coach
Newham Council
10.2024 - 10.2024
Level 2 National Certificate - Cyber Security
London South Bank Technical College
09.2024 -
Level 3 Btech - Forensic Science
London South Bank Technical College
09.2023 -
Steward
Achilleus Security and Stewarding
08.2023 - 06.2024
Retail Worker
Asda
03.2023 - 05.2023
Level 3 First Year Btech - Human Biology
Newvic Sixth Form College
09.2022 - 07.2023
Waiter and Barista
Lala's Grill
02.2022 - 10.2022
A-Levels - English literature
Newvic sixth form college
09.2021 - 07.2023
Administrator
Pure Estates
01.2020 - 01.2020
GCSEs - Computer science
Langdon Academy
09.2016 - 07.2021
GCSEs - Maths
Langdon academy
09.2016 - 07.2021
GCSEs - Physical education
Langdon academy
09.2016 - 07.2021
GCSEs - Geography
Langdon academy
09.2016 - 07.2021
GCSEs - Religious Education
Langdon academy
09.2016 - 07.2021
GCSEs - Combined science
Langdon academy
09.2016 - 07.2021
GCSEs - French
Langdon academy
09.2016 - 07.2021
GCSEs - English
Langdon academy
09.2016 - 07.2021
SATS - Primary Education
Monega Primary School
09.2010 - 07.2016
Similar Profiles
MIHAELA VOICANMIHAELA VOICAN
Housekeeper at HRS Estates, LLC Global Estates ManagerHousekeeper at HRS Estates, LLC Global Estates Manager
Charles HernandezCharles Hernandez
Office Personal Care Aide at Clark Estates / Wood EstatesOffice Personal Care Aide at Clark Estates / Wood Estates
CHARLES MULICHARLES MULI
Part-time Lecturer at Pure and Applied Mathematics Department, School of Pure and Applied Science, TUK, MksU, SEKU, JKUAT(Karen Campus), MMU, MKUPart-time Lecturer at Pure and Applied Mathematics Department, School of Pure and Applied Science, TUK, MksU, SEKU, JKUAT(Karen Campus), MMU, MKU
Kevine KapendKevine Kapend
Temp concierge at Mint peopleTemp concierge at Mint people
Abderraouf sebaneAbderraouf sebane
Stewarding at PSS/TESStewarding at PSS/TES