Zoe Alice Crowe
London
Summary
Dependable individual with knack for customer service and sales. Possesses excellent communication skills and proactive approach to problem-solving.
Overview
5
5
years of professional experience
Work history
Intern
Ugly Duckling Presse
New York, NY
2025.07 - Current
- Designed, wrote and edited promotional and editorial materials.
- Edited and wrote copy for new website in preparation for launch, including coordinating content submissions from authors.
- Assisted at book events in Germany and New York.
Sales
Various Music Festivals
Berlin, Germany
2025.03 - Current
- Serve customers at the merchandise counter.
Hostess
Borchardt
Berlin, Germany
2026.03 - 2026.05
- Greeted guests, updated table status on restaurant management software for accurate tracking, resolved any customer complaints.
Writing Tutor
Bard College Berlin
Berlin, Germany
2025.08 - 2025.08
- Supported incoming freshmen in developing strategies for effective writing, revision, and critical analysis as part of Bard's required Learning and Thinking programme.
Assistant
Whisks and Knives
Laguna Beach, CA
2021.06 - 2022.08
- Helped create and curate social media accounts for a new private chef. Assisted with food prep and cleaning in the kitched, and served clients.
Reception
Beauty Club London
London
2021.09 - 2021.12
- Greeted customers and salon was always clean. Took photographs and suggested posts to improve engagement with younger clients.
Social Media Assistant
Lockdown Lit Fest
London, UK
2021.03 - 2021.07
- Worked with team to boost traffic flow; monitored social media analytics to identify high-performing content, implemented changes resulting in a 75% increase in engagement.
Education
BA - Literature and Rhetoric
Bard College Berlin
Berlin, GermanyA-Level - Classical Civilisation (A), English (A), Politics (A), EPQ (A)
Francis Holland School
London, UK 09/2021 - 07/2023
GCSEs - Drama (9), English (9-9), History (9), Maths (6), RS (9), Double Science (9-9), Spanish (8)
Hurstpierpoint College
Hurstpierpoint, Kent, UK 09/2019 - 07/2021
Certificate - Climate School
Columbia University
Iceland 07/2022 - 07/2022
Skills
- CELTA Certification (Teaching House, December 2023)
- Word (proficient), InCopy (proficient), InDesign (proficient)
VOLUNTEER
- English Teacher. Amtshaus Buchholz, Berlin, Germany.
- Reading Assistant. St. Barnabas School, London, UK.
- Fundraiser. National Citizen Service, Burgess Hill, UK.
- Guide. The Nature Reserve at Rancho Mission Viejo, California.
Languages
German
Intermediate (B1)
Timeline
Hostess
Borchardt
2026.03 - 2026.05
Writing Tutor
Bard College Berlin
2025.08 - 2025.08
Intern
Ugly Duckling Presse
2025.07 - Current
Sales
Various Music Festivals
2025.03 - Current
Reception
Beauty Club London
2021.09 - 2021.12
Assistant
Whisks and Knives
2021.06 - 2022.08
Social Media Assistant
Lockdown Lit Fest
2021.03 - 2021.07
A-Level - Classical Civilisation (A), English (A), Politics (A), EPQ (A)
Francis Holland School
09/2021 - 07/2023
GCSEs - Drama (9), English (9-9), History (9), Maths (6), RS (9), Double Science (9-9), Spanish (8)
Hurstpierpoint College
09/2019 - 07/2021
Certificate - Climate School
Columbia University
07/2022 - 07/2022
BA - Literature and Rhetoric
Bard College Berlin