Zoe Simmons

• I did 1:1 or 2:1 care with young adults with complex disabilities and additional needs. my day to day tasks would be giving them high standard of individualized care, promoting and encouraging personal independence.
• I supported the residents in pursuing their hobbies and learning life skills such as cooking and laundry.
• I would also fill out detailed forms about the residents day to day life.
• I would also support the residents at meal times with feeding and support them with giving them a drink.
• I was also meds and gastro trained so I was able to administor meds and give the residents their feed with gastro,

Due to my marriage breaking down I had a period of time off, I then transferred to National Star Hereford Ledbury Road.

• Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
• Assisted in all aspects of personal care, retaining comfort and dignity.
• Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
• Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
• Updated families regularly on patient progress and treatment plan changes.
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• Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
• Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
• Prepared healthy meals with additional mealtime planning, feeding and support.
• Minimised care continuity issues by keeping thorough, accurate records.
• Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
• Maintained confidentiality and compliance standards for optimised patient care.
• Completed documentation of care, hospital actions and patient activities for up-to-date client records.
• An enjoyable experience and sadly I had to leave due to relocation.

I then had a period of time off away from work due to covid and being unable to work due to Covid.