Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Zoe  Schafer

Zoe Schafer

Farnham,Surrey

Summary

Results-driven professional with a strong self-driven work ethic and proactive approach. Demonstrates exceptional negotiation expertise and excels in client relationship development, consistently increasing revenue streams. Proficient in CRM systems, with excellent communication skills and effective time management. Adept at customer service and fostering customer rapport through self-discipline and interpersonal communication. Committed to leveraging creative thinking to achieve career goals and drive business success.

Overview

38
38
years of professional experience

Work history

Senior Account Manager

Getty Images
London
07.2004 - 12.2024
  • Developed and established the sales function for LAT Images, the image assets division of Haymarket Publishing, including setting up and managing a sales department.
  • Implemented a comprehensive client database for use across sectors such as media, sport, entertainment, and publishing.
  • Achieved top performance as the most successful sales account manager in the team consistently over a 20-year period, delivering exceptional results even in a part-time capacity.
  • Contributed 54% of total sales in 2023 while working part-time (3 days per week), surpassing targets at 170% of expected performance.
  • Delivered 56% of total team sales in 2024 with results at 180% of target, based on 10 times basic salary.
  • Drove consistent growth through effective client acquisition strategies and cross-sector relationship management to expand market reach and revenue streams.

Recruitment Consultant

Hall Kinion & Associates
Surrey
01.1998 - 06.2004

· Established and built a recruitment business specialising in software sales and marketing for a USA based recruitment firm.

· Consistently achieved top billing status over a five year period, earning recognition as ‘Recruiter of the Year' globally in 2001.

· Selected annually to attend exclusive club trips based on outstanding performance. Designed and executed media recruitment campaigns through national press outlets, ensuring effective reach and engagement.

· Managed the complete recruitment cycle for clients across global markets, from identifying talent to successful placements.

· Delivered exceptional results in client satisfaction by consistently exceeding recruitment objectives.

Cabin Crew

Monarch Airlines
Luton
04.1992 - 12.1997
  • Checked cabin regularly for upkeep requirements and maintained clean, tidy space.
  • Assessed emergency equipment and first aid kits ahead of travel.
  • Led flight safety presentations to educate passengers.
  • Handled emergency situations calmly; administered first aid when necessary to ensure passenger wellbeing.

Personal Banker

Barclays Bank plc.
Weston-super-Mare
01.1987 - 03.1992
  • Completed trainee programme commencing in the machine room
  • Promoted to cashier and assisted retail and business customers with their daily banking tasks
  • Promoted to personal banker, working with retail and business customers selling banking products face-to-face

Education

O-levels x 8, AO Level x 1 -

Worle Comprehensive School
Weston-super-Mare, North Somerset

Skills

  • Self driven work ethic
  • Proactive approach
  • Negotiation expertise
  • Client relationship development
  • Increasing revenue streams
  • Excellent negotiating tactics
  • Proficiency with CRM systems
  • Excellent communication skills
  • Effective time management
  • Customer Service
  • Proficiency in Microsoft Office product suite
  • Customer rapport
  • Self-discipline
  • Interpersonal communication
  • Self-motivation
  • Creative thinking

Affiliations

  • Keeping fit, skiing, eating out, theatre & travel.

Timeline

Senior Account Manager

Getty Images
07.2004 - 12.2024

Recruitment Consultant

Hall Kinion & Associates
01.1998 - 06.2004

Cabin Crew

Monarch Airlines
04.1992 - 12.1997

Personal Banker

Barclays Bank plc.
01.1987 - 03.1992

O-levels x 8, AO Level x 1 -

Worle Comprehensive School
Zoe Schafer