Receive patients to clinic, produce follow-up clinic letter and process medication prescription.
Schedule clinic appointments for Consultant Psychiatrist, Specialist Doctor, Memory Assessment Service Nurse and Bloods/ECG Clinic. Produce and send out invitation letters for these.
Type Clinic Review reports and assessments ensuring grammar, punctuation, font and layout are accurate before sending out to patients.
Scan and upload patient reports to their NHS record.
Update patient records of any changes to personal information, alerts / notices & case worker.
Receive and process referrals to the service and forward to Duty Worker to continued actions.
Undertake stock check of equipment and order as required via purchasing software.
Periodically review electronic files and remove documents no longer required.
Monitor Outlook email Inbox, respond to queries and undertake actions required.
Clinical Ward Secretary
Nottinghamshire Healthcare NHS Foundation Trust
Sutton in Ashfield, Nottinghamshire
2022.07 - 2025.08
Manage Consultant Psychiatrist's diary and schedule patient meetings, invite attendees (professionals and family), minute the meetings, type up minutes and distribute as required.
Minute Ward Round attended by professionals and families, undertake relevant actions required from these meetings.
Scan and upload documents to patient records, then file paper documents within patients' notes.
Organise staff training to be attended (in-person or virtually).
Created Excel spreadsheet of staff and training needs, monitor to ensure all completed within required timescales, update Ward Manager of training not yet completed.
Carry out stationery stock check, re-order within purchasing software as required, then receive and replenish stock and pay invoice within timescale.
Undertake/attend own training required within timescale.
Minute Team Meeting, then distribute notes via email.
Undertake periodic fire safety checklist - walking the premises to ensure no blocked fire exits, extinguishers intact/not tampered with, emergency lighting in working order.
Order staff uniform for new / existing staff as required, distribute once received, then pay invoice.
Undertake administration admission process for new patients to the ward; produce drug card, allocate patient to ward in system, invite families to meet with Consultant Psychiatrist, make-up patient notes file.
Administration Assistant
Fountaindale School
Mansfield, Nottinghamshire
2018.09 - 2022.07
Undertake reception duties; greeting / signing in visitors, answering telephone and dealing with enquiries, receive external mail and process outgoing mail, ordering, receiving and replenishing stationery stock, obtain class registers and update pupil attendance within system.
Schedule pupils' annual reviews, send invitations to professionals and families, type minutes from these reviews, then distribute minutes as required.
Order, receive and distribute milk to classes for pupils consumption.
Support pupils to vacate school building in event of fire drill or emergency evacuation, then support to re-enter building once safe to do so.
Support with preparation and assist at events (bonfire night, Christmas dinner, Halloween disco, Christmas Fair).
Process payroll for staff and submit to Head Office.
Periodically check staff DBS to ensure valid, re-request as needed.
Keep school Single Central Record updated of staff details, should this need to be viewed by OFSTED.
Undertake recruitment process of new staff; from submitting advert to vacancy bulletin through to induction process on their first day.
Undertake petty cash; record all outgoing/incoming monies, obtain receipts, reconcile daily and weekly.
Reconcile budget every month, submit to Finance before deadline.
Administration Assistant
Sutherland House School
Various sites around Nottinghamshire, Nottinghamshire
2004.11 - 2018.09
Recorded pupil attendance, ran attendance reports for management.
Administered and periodically reconciled petty cash and dinner money processes.
Scheduled pupils' annual reviews, sent invitations to professionals and families, typed notes and distributed afterward.
Administered and reconciled budgets each month, paid invoices.
Undertook fire safety checklist and walk around premises to ensure everywhere met required safety standards.
Undertook own training to ensure within timescale for each module.
Took turn in undertaking playground duty when children out on playground.
Attended school trips to Twin Lakes and Wheelgate to support pupils 1:1.
Reception duties - answered telephone / dealt with enquiries, received visitors, processed incoming and outgoing mail.
Minuted meetings, typed notes and distributed as required.
Made resources for Teaching Assistants to use with pre-school children in their own homes.
Administration Assistant - Social Services Dept
Nottinghamshire County Council
Mansfield, Nottinghamshire
1997.09 - 2004.11
Scheduled child protection case conferences, invited professionals and families, minuted these meetings, typed minutes from meeting, then distributed as required.
Reception duties - receiving visitors, answering telephone and dealing with enquiries, undertaking stationery stock check and re-ordering as required, processing incoming and outgoing mail, dealing with petty cash (signing out / in, writing out receipts for signature, reconciled money tin periodically).
Re-organised child protection files involving being stored on tall moveable shelving, required expanding so to include more files (filed alphabetically).
Administered and reconciled budgets.
Entered data into service user software system - accuracy and attention to detail at all times.
Administration support to Social Care teams (Children in Need Team, Youth Offending Team) - typing letters / reports, entering data into service users' records, answering telephone and dealing with enquires, budget monitoring, diary management for Social Workers.
Civilian - Clerical Officer
Nottinghamshire Police Force
Various Locations, Nottinghamshire
1996.10 - 1997.09
Reception duties at Mansfield Police Station - processed speeding fine requests, completed paperwork for lost property items, received visitors for Police Officers, answered telephone and dealt with enquiries.
Typed Police Officers' Running Records of incidents and saved to offenders records.
Administered training schedule for Police Officers attending Advanced Driving course, Probation Officers course and Firearms course.
Undertook 'acting role' as a house arrestee to help Probationers learn using safety equipment and process of arresting individuals.
Sent out application forms for roles within the Police Force, processed completed applications returned and forwarded to management for shortlisting.
Sales Administration Assistant
Glidevale Building Products Ltd
Pinxton, Derbyshire
1995.07 - 1996.10
Answered telephone and dealt with enquiries.
Processed incoming orders for products made by the company.
Contacted suppliers to obtain quotes for parts required, compared quotes received before ordering from successful supplier.
Processed invoices and made payments to suppliers.
Monitored and reconciled budget from invoices paid.
Processed labels and delivery notes for outgoing orders using their software system.
Clerical Assistant - Youth Training Scheme
Nottinghamshire County Council
Mansfield Woodhouse, Nottinghamshire
1994.09 - 1995.07
Youth Training Scheme (YTS) - 1 day college (West Notts) / 4 days placement (Peafield Lane Primary School)
Collected class registers, then inputted pupil attendance into school's information system.
Recorded pupils having school meal & those bringing packed lunch.
Received pupils' dinner money, recorded as received, reconciled cash to account.
Created new application form for nursery placement, rolled out for use, recorded received completed applications into a spreadsheet.
Typed letters written by Head Teacher, distributed to classes for sending home with pupils.
Undertook stock take of ties, school bags and jumpers, then re-ordered as required.
Received and processed orders from parents for above items.