Zoe Rayner
Wokingham,Berkshire
Summary
Enthusiastic individual with over 20 years of experience. Secures team success through hard work, attention to detail and excellent organisation. Offering strong blend of leadership and project management skills, with background in coordinating teams and driving successful initiatives. Knowledgeable about planning, communication, Business development sales and management.
Overview
22
22
years of professional experience
7
7
years of post-secondary education
Work History
Associate Director of New Homes Sales
Leaders Romans Group
Crowthorne, Berkshire
02.2013 - 02.2020
- Managed team of 25 staff, driving performance with motivational strategies to exceed sales targets.
- Provided training support to new members on the sales team enhancing their performance levels.
- Guided team members on best practices in upselling and cross-selling techniques, leading to enhanced customer value proposition.
- Offered assistance in setting up new homes upon request, providing additional value to customers.
- Conducted market research to identify new sales opportunities.
- Developed new client relationships for increased sales opportunities.
- Generated new business leads for increased sales through proactive networking.
- Oversaw recruitment and training of new sales consultants, ensuring optimal staffing levels at all times.
New Homes Sales Manager
Chancellors
Bracknell , Berkshire London and Oxford
08.2012 - 02.2013
- Managed key accounts, resulting in consistent revenue generation.
- Led high-performance sales teams, ensuring achievement of targets.
- Optimised sales methods to best engage, acquire and retain customers.
- Supported front-line sales teams with well-coordinated administrative operations.
- Maintained ownership of New Homes sales pipeline, sourcing and developing new business opportunities to drive sales.
New Homes Sales Manager
Richard Worth Estate Agents
Wokingham, Berkshire
01.2006 - 08.2012
- Developed robust client relationships for improved business growth.
- Managed key accounts, resulting in consistent revenue generation.
- Optimised sales methods to best engage, acquire and retain customers.
- Supported front-line sales teams with well-coordinated administrative operations.
- Maintained ownership of new homes sales pipeline, sourcing and developing new business opportunities to drive sales.
Land assistant
Foundation Land
Wokingham, Berkshire
03.2004 - 01.2006
- Carried out day-to-day duties accurately and efficiently.
- Assisted land buyer identify potential sites.
- Researched the local plan to be aware of allocated housing sites.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Planning appeals assistant
Wokingham Borough Council
Wokingham, Berkshire
08.1998 - 07.2004
- Handled confidential information, maintaining discretion and integrity.
- Provided customer service, delivering high levels of satisfaction.
- Sustained high levels of organisation with attention to detail.
- Answered phone calls promptly, providing excellent customer service.
- Support staff members with administrative tasks, reducing workload stress.
- Managed time effectively to meet deadlines.
- Assisted managers in compiling and organising materials for meetings.
- Planned and scheduled meetings, creating agendas and minutes as needed.
Education
GCSEs -
The Emmbrook School
Wokingham 09.1991 - 09.1996
Diploma of Nursery Nursing -
Bracknell and Wokingham College
Wokingham 09.1996 - 07.1998
Skills
- B2B partnerships
- Team building
- Business development
- Salesforce expertise
- Market research
- Strong interpersonal skills
- Excellent work ethic
- Event planning
- Team development
Affiliations
- Gym, yoga, pilates, horse riding , spending time with my family and travel
Timeline
Associate Director of New Homes Sales
Leaders Romans Group
02.2013 - 02.2020
New Homes Sales Manager
Chancellors
08.2012 - 02.2013
New Homes Sales Manager
Richard Worth Estate Agents
01.2006 - 08.2012
Land assistant
Foundation Land
03.2004 - 01.2006
Planning appeals assistant
Wokingham Borough Council
08.1998 - 07.2004
Diploma of Nursery Nursing -
Bracknell and Wokingham College
09.1996 - 07.1998
GCSEs -
The Emmbrook School
09.1991 - 09.1996
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