Summary
Overview
Work history
Education
Skills
Timeline
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Zoe Quincey

Chester,Cheshire

Summary

I have one years experience in lifeguarding with a further 2 years experience in customer service with both reception and café work. The main skill I can bring are communication to prospects and members to ensure a quality experience is given.

Personal development is something I am aiming for in the upcoming year, dipping into and having an insight to the management side of the leisure industry.

Overview

2
2
years of professional experience

Work history

Pool lifeguard

Total Fitness
Chester, Cheshire
01.2025 - Current
  • Patrolled around the pool area regularly for potential risks
  • Inspected lifesaving equipment. (first aid kits, rescue equipment)
  • Provided first aid and emergency care. This clearly demonstrates prompt and efficient responses.
  • Monitored the water quality with regular testing,
  • Regular cleaning duties are carried out to ensure poolside cleanliness.
  • Enforcing pool rules and safety awareness to ensure the safety of the individual and surrounding people.

Member Service Assistant

Total Fitness
Chester, Cheshire
01.2024 - 12.2024
  • Served customers with efficiency.
  • Handled customer complaints in a helpful manner, to help create a personalized solution.
  • Provided knowledge on product information, for example: pricing and facilities.
  • Handled telephone queries.
  • Advised members on food and drink choices based on customer allergies and preferences.

Education

NPLQ - Lifeguard

Royal Life Saving Society
08.2024 -

Skills

  • Water safety instruction
  • Knowledge of rescue procedures
  • Emergency Response
  • CPR knowledge
  • Customer Service
  • Emergency First Aid at Work

Timeline

Pool lifeguard

Total Fitness
01.2025 - Current

NPLQ - Lifeguard

Royal Life Saving Society
08.2024 -

Member Service Assistant

Total Fitness
01.2024 - 12.2024

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Zoe Quincey