Zoe Phillips
Summary
Dynamic and highly personable professional looking for a career change with a positive impact. With a strong foundation in communication, client service, and IT skills, including proficiency in Microsoft and editing software, I am able to demonstrate exceptional planning abilities and time management, thriving under pressure while ensuring health and safety compliance. Experienced in social media content creation and marketing, with a robust understanding of the natural world. Adept at public speaking and teaching, complemented by extensive travel experience to remote locations. Holds a full manual driving licence, aiming to leverage these skills towards impactful roles in client-focused environments.
Overview
9
9
years of professional experience
12
12
years of post-secondary education
1
1
Certification
Work history
DOG DAYCARE ASSISTANT
My Doggy Daycare
Southampton, Hampshire
2025.01 - 2026.06
- Supervise and manage a group of up to 40 dogs varying in breeds, sizes, temperaments and ages.
- Collect dogs from their home and drop them home using a company van, including house visits.
- Develop and create content for the business social media via Instagram, TikTok and Facebook.
- Assess a dog’s suitability for intake into the daycare environment.
- Client interactions on a day-to-day basis in person, over the phone, WhatsApp or business app.
FREELANCE PHOTOGRAPHER
Simply Event Photos
Southampton, Hampshire
2018.07 - 2026.06
- Enhanced client satisfaction by consistently delivering high-quality photographs.
- Collaborated with clients to understand their vision for resulting in personalised photo shoots or event needs.
- Specialized in event photography providing timely services without compromising on quality.
- Managing schedules and ensuring photographs are delivered on time to the company for uploads.
- Working both solo and as a team at events.
EDUCATION & EVENTS GUIDE
New Forest Wildlife Park
Southampton, Hampshire
2024.09 - 2025.02
- Delivered engaging group presentations, sparking interest in wildlife and conservation for the public and school groups – promoting education.
- Ensured safety with vigilant observation during guided walks.
- Maintained up-to-date knowledge of exhibits for accurate relaying of facts.
SEASONAL ANIMAL KEEPER
Paultons Park
Romsey, Hampshire
2023.07 - 2024.03
- Ensured animal safety by following strict feeding and care procedures.
- Assisted in maintaining animal health records for easy reference.
- Increased public knowledge of animals through answering questions and providing information about various species.
ANIMAL TECHNICIAN
Sparsholt College
Winchester, Hampshire
2022.08 - 2023.05
- Teaching of husbandry, training and handling sessions to students age 14+.
- Led volunteer groups in animal care and welfare practices, advocating for wildlife conservation.
- Communicated effectively with visitors, providing information about different species housed within the facility.
- Ensured optimal animal health by performing routine checks and administering medications.
STUDENT AMBASSADOR
Sparsholt College
Winchester, Hampshire
2017.12 - 2023.05
- Produced photographic content for the Marketing team.
- Helping to deliver college events such as open events, tours and student introductions.
- Answered queries both online via a chat system and at in-person events.
- Communicated effectively with visitors, providing information about different species housed within the facility.
Education
MSc - Applied Zoo Biology
University Centre Sparsholt / University of Portsmouth
Winchester, Hampshire 2021.09 - 2023.07
BSc - Zoo Biology
University Centre Sparsholt / University of Portsmouth
Winchester, Hampshire 2020.09 - 2021.07
FdSc - Animal Management and Applied Science
University Centre Sparsholt / University of Portsmouth
Winchester, Hampshire 2018.09 - 2020.07
Level 3 - Access to HE (Land-Based)
Sparsholt College
Winchester, Hampshire 2017.09 - 2018.07
Level 3 - Photography, English Language and Religious Studies
Barton Peveril College
2015.09 - 2017.07
GCSEs - 9 GCSEs including Maths, English & Science
Kings’ School Winchester
2010.09 - 2015.07
Skills
- Strong communicator
- Work well under pressure
- Client service
- Strong IT skills including Microsoft and editing software
- Health and safety compliance
- Social media content & marketing
- Strong travel experience to remote places
- Oral and written communication
- Highly personable
- Excellent time keeping
- Exceptional planning skills
- Public speaking
- Full manual driving license
- Teaching experience
- Excellent knowledge of the natural world
Certification
- New College: Certification in Online Digital Marketing – Personal Career Development (Completed March 2024)
- Canine First Aid (July 2025)
- Canine Welfare & Behaviour Level 3 (currently studying)
VOLUNTEERING
Wildlife ACT, South Africa, Using telemetry tracking equipment to locate priority endangered species such as African wild dogs, cheetah, lions, hyena, rhinos and pangolins., Developed photographic and videography content for Wildlife ACT social media and marketing (still currently undergoing post-trip)., Lead discussions with fellow volunteers about my knowledge of the species and wildlife work, Developed marketing material for the organisation (still a current post-trip arrangement), Creating and developing animal identification kits, using photography taken by myself in the field., Understanding wildlife conservation challenges for endangered species in Africa and beyond., September/October 2023 – 1 Month, April/May 2024 – 2 months, December 2024/January 2025 – 1 month.
Timeline
DOG DAYCARE ASSISTANT
My Doggy Daycare
2025.01 - 2026.06
EDUCATION & EVENTS GUIDE
New Forest Wildlife Park
2024.09 - 2025.02
SEASONAL ANIMAL KEEPER
Paultons Park
2023.07 - 2024.03
ANIMAL TECHNICIAN
Sparsholt College
2022.08 - 2023.05
MSc - Applied Zoo Biology
University Centre Sparsholt / University of Portsmouth
2021.09 - 2023.07
BSc - Zoo Biology
University Centre Sparsholt / University of Portsmouth
2020.09 - 2021.07
FdSc - Animal Management and Applied Science
University Centre Sparsholt / University of Portsmouth
2018.09 - 2020.07
FREELANCE PHOTOGRAPHER
Simply Event Photos
2018.07 - 2026.06
STUDENT AMBASSADOR
Sparsholt College
2017.12 - 2023.05
Level 3 - Access to HE (Land-Based)
Sparsholt College
2017.09 - 2018.07
Level 3 - Photography, English Language and Religious Studies
Barton Peveril College
2015.09 - 2017.07
GCSEs - 9 GCSEs including Maths, English & Science
Kings’ School Winchester
2010.09 - 2015.07