Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
Generic

Zoe Phillips

Southampton,Hampshire

Summary

Reliable and committed individual possessing strong communication and organisational skills, with proven ability to engage and educate diverse groups. Aims to enhance visitor and/or experiences through informative communication.

Overview

6
6
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work History

Education & Events Guide

New Forest Wildlife Park
Southampton, Hampshire
09.2024 - Current
  • Managed group tours for effective time utilisation and comprehensive coverage of attractions.
  • Ensured safety with vigilant observation during guided walks.
  • Delivered engaging presentations, sparking interest in wildlife and conservation.
  • Maintained up-to-date knowledge of exhibits for accurate relaying of facts.
  • Conducted private tours for parties and events, offering personalised engagement with guests.
  • Coordinated school trips, promoting education outside the classroom setting.

Freelance Photographer

Simply Event Photos
Southampton, Hampshire
07.2018 - Current
  • Enhanced client satisfaction by consistently delivering high-quality photographs.
  • Collaborated with clients to understand their vision for resulting in personalised photo shoots or event needs.
  • Specialised in event photography providing timely services without compromising on quality.
  • Managing schedules and ensuring photographs are delivered on time to the company for uploads.
  • Working both solo and as a team at events.

Seasonal animal keeper

Paultons Park
Romsey , Hampshire
07.2023 - 03.2024
  • Ensured animal safety by following strict feeding and care procedures.
  • Assisted in maintaining animal health records for easy reference.
  • Increased public knowledge of animals through answering questions and providing information about various species.
  • Monitored daily animal behaviour and reported unusual activities to the vet team.

Animal technician

Sparsholt College
Winchester, Hampshire
08.2022 - 05.2023
  • Ensured optimal animal health by performing routine checks and administering medications.
  • Maintained clean and safe environments for diverse species through regular cleaning and sanitisation procedures.
  • Enhanced animal welfare with careful monitoring of diets, behaviours and physical conditions.
  • Teaching of husbandry, training and handling sessions to students age 14+
  • Communicated effectively with visitors, providing information about different species housed within the facility.
  • Coordinated with other team members for efficient execution of daily tasks and duties.

Education

Bachelor of Science - Zoo Biology

University Centre Sparsholt / Portsmouth
Winchester, Hampshire
09.2020 - 07.2021

Skills

  • Customer service excellence
  • Health and safety compliance
  • Handling complaints
  • Risk assessment
  • Social media savvy
  • Educational storytelling
  • Wildlife conservation knowledge
  • Environmental education
  • Enthusiastic communicator
  • Highly personable
  • Excellent time keeping
  • Exceptional planning skills
  • Client service
  • Customer Service
  • Public speaking
  • Oral and written communication

Affiliations

  • Photograhy

Certification

Certification in Online Digital Marketing

Languages

French
Beginner

References

References available upon request.

Timeline

Education & Events Guide

New Forest Wildlife Park
09.2024 - Current

Seasonal animal keeper

Paultons Park
07.2023 - 03.2024

Animal technician

Sparsholt College
08.2022 - 05.2023

Bachelor of Science - Zoo Biology

University Centre Sparsholt / Portsmouth
09.2020 - 07.2021

Freelance Photographer

Simply Event Photos
07.2018 - Current

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