Zoe Onwu

• Prepared a wide range of hot and cold beverages and food items to consistently high standards, following food safety and hygiene regulations
• Developed in-depth knowledge of menu items, confidently preparing standard and customised drinks to meet diverse customer preferences
• Delivered fast, friendly, and attentive customer service in a high-volume, tourist-facing environment
• Conducted regular stock checks and supported inventory management to ensure smooth daily operations
• Maintained a clean, organised, and efficient workspace to optimise workflow during peak hours
• Accurately processed orders and payments using POS systems, ensuring precision and minimising errors
• Collaborated effectively with team members to manage busy service periods and maintain a positive working environment

• Delivered fast, friendly customer service in a busy, high-traffic environment, ensuring a positive experience for all customers
• Prepared food and drinks efficiently while maintaining high standards of cleanliness, hygiene, and food safety
• Handled cash and card transactions accurately, demonstrating attention to detail and responsibility
• Worked effectively as part of a team to manage high-volume periods, staying calm and organised under pressure
• Maintained a clean and welcoming environment, including clearing tables, restocking, and supporting overall store operations

Maintained a clean and organised service area, supporting overall event operations

Welcomed guests and guided them to seating, helping events run smoothly and on schedule

Provided food and drink service at events, ensuring guests were attended to promptly and professionally

Worked as part of a team in a fast paced event environment, adapting quickly to different setups and guest needs