Zoe O'Gorman

• Oversee office budget to responsibly allocate equipment and resources.
• Scheduling our operatives work days
• Answering queries via telephone and email
• Produce quotations and raise invoices for our domestic and commerical clients
• Oversee our purchase order log to manage our incoming invoices match what has been purchased
• Schedule weekly payments to our Suppliers and Subcontractors
• Schedule the PAYE salaries monthly and any HMRC payments due
• General bookkeeping for our accountant
• Oversee office inventory, including ordering stock, uniform and office supplies
• I also visit Tenants to check they are happy with any work carried out to gain feedback to pass onto our Clients and to resolve any issues they may have had.

My role at FSG Property Services varied throughout my time, i started off carrying out general administrator duties such as.

• Answering high-volume daily telephone and email enquiries, minimising correspondence backlogs.
• Scheduling a number of teams work loads for different contracts we had.
• Worked to facilitate positive, productive working environments through reliable administrative support.
• Updated client records with strict attention to confidentiality, maintaining full GDPR compliance.
• Mentored and trained administrative staff to complete tasks and projects.

After a few years i had the opportunity to join the Commercial team helping out with the following task;

• Helping to price up jobs
• Visiting site to capture any extras we could claim for
• Searching for the best price for materials, arranging meetings with suppliers to try and find the best rates
• Keeping and eye on the jobs throughout to makesure we meet the needed margins

My last position here was the Fleet Manager, i carried out this role until i went on Maternity leave, my duties within this role were;

• Making sure our fleet of 90 vehicles always had the legal requirements such as Tax, MOT
• Keeping on top of all the vehicle inspection sheets to make sure the employees kept there vehicles as they should
• Great organisational skills when arranging someones vehicle for an MOT etc as they cannot be without a vehicle of it would loose the company money.
• Working with our insurance broker to ensure we have all vehicles covered
•