Zoe Nashar

• Positively influenced hiring leaders to apply best practices and talent acquisition tools.
• Conducted workforce planning and benchmarking to meet company needs.
• Used recruitment tools to reduce selection ratio for more efficient recruitment process.
• Built robust talent pipeline with focus on direct sourcing.
• Secured high quality list of candidates fulfilling job brief, screening candidates through preliminary calls.
• Scheduled remote interviews, outlining process and expectations to list of candidates.
• Minimised employee turnover, conducting benchmark research to ensure fair compensation.
• Educated line managers on policy and process changes for implementation.
• Collaborated with senior management to develop long-term workforce plans and define recruitment process.
• Oversaw job fairs to bring in local talent for long-term and seasonal positions.
• Attracted, engaged and nurtured top talent using different recruitment methods including LinkedIn, social media and online job boards.
• Recommended possible improvements to recruitment process, helping to reduce applicant drop-off rate.
• Used LinkedIn Recruiter to send cold emails to pool of potential candidates.
• Identified skills and knowledge gaps, organising succession planning to meet organisational needs.

• Selected, trained and performance-managed staff to build results-focused team.
• Supported operational and administrative procedures to uphold integrity of current processes and systems.
• Educated line managers on policy, process and system changes for implementation
• Oversaw and Participated in job fairs to bring in local talent for long-term and seasonal positions within our social enterprise company
• Regularly meeting with hiring managers and Senior management teams to identify requests and recruitment needs reviewing workforce planning.
• Recruited and trained new team members within my resourcing team to align with vision, goals and objectives of organisation.
• Executed procedures to improve candidate experience and maintain employee retention.
• Developed plans and strategies to reduce agency spend and seize agency use across organisation
• Responsible for Resourcing budget and reporting on spend
• Closely working with External Advertising account manager, maintaining strong relationships, negotiating contracts and ensuring excellent quality advertising which is affordable yet still attracts talent.
• Involved and cotru=ibuting to Projects to support the organisation with growth and improvement. Current projects include Social Value , and employee experience looking at systems and process throughout peoples services.
• Building trusting relationships and working in collaboration with all of our stakeholders ensuring best recruitment outcomes for people we support.
• Highly adaptable and able to use different skills to successful source a wide range of roles for our operational companies from support worker up to Managing director , to Senior leadership within central services , most recently successful sorted candidates for roles in head of finance, Managing directors for specialist company's and NED to join our boards

• Assessed employee capabilities and development areas to maximise individual potential.

• Supported hiring Managers and people we support to recruit staff locally, working with local job centres and our internal communications team to best market our roles
• Using my skills and knowledge from my previous role Leading and managing supported living homes i Interviewed, assessed and matched prospective applicants with vacancies.
• Met with people supported and their circles of support to understand what support they need and the staff they would like, created personalised adverts for people.
• Maintained up-to-date knowledge of HR legislation for continued regulatory compliance.
• Handled end-to-end recruitment processes, ensuring smooth and swift transactions from initial advert to job offer.
• Advertised vacancies on Job boards

• Developed and updated personalised support plans and positive behaviour plans working alongside with people supported , their families/circles of support and professionals from LDP team.
• Led and managed teams of support workers, senior support workers and team coordinators to deliver excellent support to adults with learning disabilities , autism and complex needs across several supported living and community support addresses, supporting up to 12 individuals.
• Worked with staff to promote company vision and ethos internally and within wider community.
• Involved in planning annual budgets to meet operational needs within financial targets. Excellent understanding in contracts relating to the area i was overseeing. Regularly working with our commissioners through reviews or change in needs to secure extra funding.
• Ensuring high quality support is delivered and evidenced through peoples records. Ensuring CQC and commissioner contract compliance.
• Work with team to deliver a positive behaviour approach and how to reflect on incidence and understand cause and learn from it (ABC)
• Regular Audits and spots checks/compliance checks- finance/medication/ fire safety
• Risk assessing and reviewing
• Safeguarding individuals and reporting concerns
• Carrying out internal investigations
• Working with my team to ensure good culture , transparency ,leading and mentoring , listening , good communication.
• Working with Landlords and housing associations to ensure

properties are upbeat as per tenancy agreements

• Supporting the roll out of digital support planning and recording outcomes
• Maintained excellent relationships with MDT teams, attending reviews with social workers, formulation meetings with Psychologists, psychiatrists and community nurses to support people with complex behaviour and CPA meetings.