Zoe Kapesa
Medical Graduate
London
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Doctor’s Assistant
Belvedere Medical Center
Harare
06.2017 - 07.2017
- Used different software tools to create documents and other communications.
- Maintained excellent attendance record, consistently arriving to work on time.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Admin Clerk
Giluc Enterprises
Harare
01.2014 - 10.2014
- Arranged meetings and appointments and updated records to assist management.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Proofread and edited professional documents to fix errors.
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Education
Bachelor of Medicine Master of Science - Medicine
University of Novi Sad
Serbia 10.2014 - 12.2021
Skills
Decision Making
Analytical and Critical Thinking
Teamwork and Collaboration
Communication
Problem Solving
Adaptability
Good Telephone Etiquette
Teamwork and collaboration
Accomplishments
- Achieved 90% increase in sales by introducing a new customer service program.
Certification
Doctor of Medicine Training - 6 years
Timeline
Doctor of Medicine Training - 6 years
12-2021
Doctor’s Assistant
Belvedere Medical Center
06.2017 - 07.2017
Bachelor of Medicine Master of Science - Medicine
University of Novi Sad
10.2014 - 12.2021
Admin Clerk
Giluc Enterprises
01.2014 - 10.2014